VICTORIA SKORO
Sydney
Summary
Offering strong foundation in effective communication and problem-solving, eager to excel in customer-focused environment. Brings passion for helping others and quick ability to learn industry-specific tools and techniques. Ready to use and develop communication and problem-solving skills. I would be most grateful for an opportunity to be part of your team.
Overview
3
3
years of professional experience
Work History
Customer Service Woolworths
09.2024 - Current
- Implemented and developed customer service training processes.
- Enhanced branch operations by streamlining customer service processes.
- Displayed very good communication and customer service skills.
- Provided exceptional customer service by addressing concerns promptly and effectively.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Strengthened client relationships through regular communication and exceptional customer service.
Babysitter and Cleaner
Babysitter and Cleaner
04.2022 - 07.2023
- Cleaning house, Vacuuming, Mopping, General Cleaning and tidying up, Babysitting two children when needed
- Swept and mopped floors, vacuumed carpets, and dusted surfaces
- Scrubbed walls to remove scuff marks or stains
- Disposed of trash bags in designated areas
- Providing a safe environment for children to explore their curiosity and creativity
Customer Service Representative
Pho76 Campbelltown
10.2021 - 12.2021
- Assisted in the following tasks: waiting on customers, cleaning tables, taking orders, and delivering drinks and food
- Developed positive relationships with customers through friendly interactions
- Provided exceptional customer service to ensure customer satisfaction
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
- Worked effectively in team environments to make the workplace more productive
Education
Maths, English, Religion, Art, Child Studies, Geography, History, Science, PE
Freeman Catholic College
09.2023
Skills
- Problem solving
- Communication
- Punctual
- Friendly
- Responsible
- Flexible
- Customer service
- Teamwork and collaboration
- Adaptability and flexibility
- Relationship building
Timeline
Customer Service Woolworths
09.2024 - Current
Babysitter and Cleaner
Babysitter and Cleaner
04.2022 - 07.2023
Customer Service Representative
Pho76 Campbelltown
10.2021 - 12.2021
Maths, English, Religion, Art, Child Studies, Geography, History, Science, PE
Freeman Catholic College
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