Violet Blanchette
Byron Bay,NSW
Summary
I am fast and efficient hard worker. I take pride in my area of work to ensure it is always kept clean and tidy and up to any regulations required for the position. I am great at communicating any needs with customers and confident to resolve and issues they have addressed. I am a strong minded and passionate worker with amazing organisation skills, I am reliable and always coming to my work environment with a happy, confident and positive attitude. I am eager to secure a position if given the opportunity to show you, I feel I would be a great asset to your team.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Orient Express Restaurant
07.2024 - Current
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Childcare Worker
Kororo Oosh
Coffs Harbour, NSW
01.2023 - 07.2024
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted good behavior with positive reinforcement methods.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Improved emotional well-being of children through providing consistent support and empathy in various situations.
Cafe Worker
The Kiosk
Coffs Harbour
01.2024 - 03.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
Education
High School Diploma -
Coffs Harbour Senior College
Coffs Harbour, NSW01.2022
Skills
- Food safety knowledge
- Cleaning and sanitizing
- First Aid Training
- Health Code Compliance
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking
- Hospitality services
- Excellent Communication
- Attention to Detail
- POS System Operation
Timeline
Hospitality Worker
Orient Express Restaurant
07.2024 - Current
Cafe Worker
The Kiosk
01.2024 - 03.2024
Childcare Worker
Kororo Oosh
01.2023 - 07.2024
High School Diploma -
Coffs Harbour Senior College