Vyshnavy Remesh
Melbourne,Victoria
Summary
Sharp-eyed Console Operator skilled in monitoring CCTV and reporting suspicious persons and activities. Committed to enforcing rules, regulations, policies and procedures. Hands-on experience responding to emergency situations with security assistance. Comfortable with constantly standing or walking and running. Friendly counter person with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
Console Operator
BP Fuel Station
02.2023 - Current
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments
- Provided responsive, exceptional service to customers by answering questions and making recommendations
- Addressed guest complaints and resolved issues to promote satisfaction.
- Reconciled cash drawer and corrected any errors.
- Greeted customers with smile and provided helpful suggestions.
- Observed and reported suspicious activities and persons.
- Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
- Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations.
Counter Server
McDonald's
08.2022 - 02.2023
- Greeted all guests upon arrival and offered immediate assistance.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Packaged and delivered to-go orders
- Took and processed over customer orders.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored dining room inventory and replenished as necessary.
- Addressed customer complaints and inquiries to verify satisfaction.
- Processed payments for orders and provided customers with change.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted with bussing tables and cleaning up spills.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Provided information about menu and made suggestions based on taste, availability and price.
Team Member
Cotton On Group
09.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Master of Architecture - Architecture
Deakin University
Geelong, VIC10.2024
Skills
- Managing Multiple Tasks
- Brand Loyalty
- Cash Handling
- Food Preparation
- Counter Restocking
- Menu Offering Knowledge
- Product Promotion
- Suggestive Selling
- Workflow Optimization
- Cleaning Up Spills
- Billing and Payment Processing
- Menu Knowledge
- Cleaning and Organization
- Customer Assistance
- Cash Register Operations
- Dining Room Cleanup
- Food and Beverage Orders
- Take-Out Orders
- Kitchen Support
- Greeting Customers
- Spill Management
- Restock Shelves
- Serve Customers
- Floor Sweeping
- Safe Work Practices
- Listening
- Emergency Situations
- CCTV Camera Monitoring
- Customer Service
- Time Management
- Incident Logs
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Professional Working
Timeline
Console Operator
BP Fuel Station
02.2023 - Current
Team Member
Cotton On Group
09.2022 - 01.2023
Counter Server
McDonald's
08.2022 - 02.2023
Master of Architecture - Architecture
Deakin University
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