Summary
Work History
Education
Skills
Affiliations
Languages
Websites
Timeline
Generic

Wanting Wen

Melbourne,VIC

Summary

  • Results-driven Sales associates are known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
  • Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
  • Skilled retail makeup artist with experience in cosmetics sales. Demonstrated ability to provide makeup demonstrations, skincare consultations, and product recommendations tailored to individual customer needs. Strengths include color matching, product knowledge, and up-to-date understanding of current beauty trends. Added value to previous work environments by increasing customer satisfaction through personalized service and creating loyal customer bases.

Work History

Christmas Casual Sales Associate

SKP
BEIJING, CHINA
12.2022 - 02.2023

Sales Associate

I excelled in building long-term relationships with clients by delivering personalised service, understanding their needs, and consistently exceeding sales targets. I also demonstrated success in fostering customer loyalty.

  • Advised customers on the latest product features and benefits.
  • Provided personalized service to build relationships with customers.
  • Collaborated with team members to develop effective sales plans.
  • Developed and implemented strategies to meet sales quotas.
  • Educated customers about products and services offered by the company.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Maintained accurate records of customer interactions and transactions.
  • Monitored inventory levels and placed orders as needed.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Sparked social conversations with customers to provide a friendly atmosphere and a smooth shopping experience.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Listened to customer needs to identify and recommend best products and services.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Operated register, handled cash, and processed credit card transactions.
  • I welcomed and assisted customers to foster positive experiences.

Education

Bachelor of Design - Environmental Design

Swinburne University Of Technology
Hawthorn, VIC
12-2024

Skills

  • Sales Development
  • Inventory Control
  • Promotional support
  • Contract Preparation
  • Product Sales
  • Payment Processing
  • Flexible Schedule
  • POS System Operation
  • Listening Skills
  • Cash Handling
  • Goal-Oriented
  • Product Recommendations
  • Customer Needs Assessment

Affiliations

Singing Experience:

  • Vocal Training: Studied vocal music from a young age with extensive experience in various musical performances.
  • Commercial Performances: Performed professionally during studies in Melbourne, including long-term roles as a resident singer.
  • Social Media Presence: Currently a singing content creator on Chinese social platforms (TikTok, Red Book), with a rapidly growing following of 30,000 followers in just 5 months.

Social Media & Content Creation:

  • Strategic Account Management: Expert in managing social media accounts, utilizing high-quality visuals and compelling copy to rapidly build a targeted and engaged follower base.
  • Commercialization: Successfully identified and reached target audiences, leading to effective monetization of content and social media presence.

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Elementary

Timeline

Christmas Casual Sales Associate

SKP
12.2022 - 02.2023

Bachelor of Design - Environmental Design

Swinburne University Of Technology
Wanting Wen