Ximena Quintero
Melbourne,VIC
Summary
Experienced food service professional with strong background in efficiently managing food and beverage operations. Adept at maintaining high standards of customer service, ensuring satisfaction, and fostering collaborative team environment. Known for flexibility in adapting to changing needs, delivering consistent, reliable results, and excelling in multitasking, communication, and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Stedmans Hospitality
01.2024 - 08.2024
- Provide exceptional, personalized service to guests.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Collaborate with the team to ensure seamless coordination of food and beverage service.
- Uphold high standards of professionalism, integrity, and hospitality at all times.
Wait Staff Member - FOH
Compass Group Management
01.2023 - 12.2023
- Set up and prepare areas before events, including arranging tables and chairs, table settings, and decorations as per event requirements.
- Greet guests in a friendly and professional manner.
- Serve food and beverages to guests according to established standards.
- Ensure guest satisfaction by attending to their needs and requests during events.
- Assist with inventory control and restocking of supplies as needed.
- Follow all health and safety guidelines and procedures.
- Deliver high quality and exceptional customer service
- Establish and uphold, quality customer service practices.
Education
General English
Lonsdale Institute
Melbourne, VIC07-2023
Bachelor of Arts -
Agrarian Univerisity of Colombia
09-2022
Skills
- Adaptability under pressure
- Reliability and punctuality
- Problem-solving abilities
- Team Coordination
- Professionalism
- Customer Satisfaction
- Guest service
Certification
Responsible Service of Alcohol RSA
The Basics of Infection, prevention and control
Timeline
Food and Beverage Attendant
Stedmans Hospitality
01.2024 - 08.2024
Wait Staff Member - FOH
Compass Group Management
01.2023 - 12.2023
General English
Lonsdale Institute
Bachelor of Arts -
Agrarian Univerisity of Colombia
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