Yasmin Marques de Freitas Ramaciotti
Point Cook
Summary
I’m an easygoing and reliable individual with the ability to work with people of all ages and backgrounds. I thrive on taking risks so I can gain more experience and therefore improve my professional skills. I have moved from Brazil to Australia for better opportunities in an entirely new environment. I believe I am capable of getting a good occupation at a reputable company, and consequently, achieve my personal and professional goals. The most important thing to me is finding genuine passion in my work.
Overview
5
5
years of professional experience
Work History
Makeup Specialist
Mecca Brands Pty Ltd
11.2022 - Current
- I am currently a makeup specialist at Mecca, and that allows me to follow my passion while creating a career in the beauty industry.
- Having multiple one-on-one interactions a day, allows me to establish long lasting relationships with my clients, which leads to them wanting to come back for other occasions and improve customer satisfaction.
- Paying attention to small details and being open minded to change so I can meet every client's needs and expectations so they have an excellent experience.
- Conducting masterclasses showcasing techniques, new trends and products are a big part of my role, which consequently results in better sales and
- I am constantly acquiring more knowledge about the products we sell, as well as ensuring I'm up to date with regulations since safety is always the priority.
Delicatessen Clerk
Coles Supermarkets
10.2019 - 04.2023
- I worked at Coles for just over 3 years, and this is where I was able to develop most of my professional skills
- Communication, work ethic and leadership were part of my role
- It allowed me to gain experience on how to manage my coworkers and the workplace, as well as being able to train new team members
- Copplying with safety protocols in food handling to avoid incidents of cross-contamination or illnesses.
- Time management and prioritization of tasks were essential.
Sales Associate Team Leader
Rebel Sport
02.2024 - 10.2024
- Rebel sports was a way to challenge myself in a different area of retail, which made me gain more experience and learn other ways to improve customer service.
- Providing exceptional service from the moment costumers walked in to their last interaction in-store, boosting satisfaction rates.
- Constantly worked at the checkout area, ensuring proper handling of payments.
- Developed strong product knowledge by completing online trainings and going to all team meetings.
Education
High School Diploma -
Werribee Secondary College
Werribee, VIC11.2022
Certificate ||| in Beauty And Makeup
The Gordon
10.2022
Colégio Dom Bosco
Itapetininga, Sao Paulo12.2018
Skills
- Enthusiastic personality
- Hard-working
- Adaptable to situations and environments
- Love to learn new things
- Caring towards people and animals
- Good communication skills
- Positive body language in customer service
Hobbies and Interests
- Makeup
- Travelling
- Photography
- Volunteering
- Cooking
- Fitness
Personal Information
- Place of Birth: Brazil
- Date of Birth: 01/08/04
- Gender: Female
- Nationality: Brazilian
Languages
- Portuguese (native)
- Enlish (fluent)
- Spanish (basic)
Timeline
Sales Associate Team Leader
Rebel Sport
02.2024 - 10.2024
Makeup Specialist
Mecca Brands Pty Ltd
11.2022 - Current
Delicatessen Clerk
Coles Supermarkets
10.2019 - 04.2023
High School Diploma -
Werribee Secondary College
Certificate ||| in Beauty And Makeup
The Gordon
Colégio Dom Bosco
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