Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Yeshi Tshomo

Canberra,ACT

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Assistant

Cignall Specialist Tobacconist & Gifts
Canberra, ACT
08.2022 - Current
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Managed cash register operations using POS system and processed sales and returns.

Pharmacy Assistant

Chemistwarehouse
Woden, ACT
12.2023 - 06.2025
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Greeted customers upon arrival at the pharmacy counter.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Resolved customer complaints promptly in a professional manner.
  • Opened incoming supplies and stocked in correct locations.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Domestic Cleaner

Private Client
Gungahlin, ACT
03.2022 - 03.2023
  • Swept, vacuumed and mopped floors in residential homes.
  • Dusted furniture, blinds and other surfaces.
  • Emptied wastebaskets throughout the home.
  • Cleaned bathrooms including toilets, sinks, showers, and bathtubs.
  • Polished furniture using appropriate cleaning products.

Office Cleaner

Accenture
Kingston, ACT
02.2022 - 01.2023
  • Vacuumed carpets in all areas of the office.
  • Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
  • Replenished paper towels and toilet tissue as needed.
  • Transported waste materials to designated collection points.
  • Followed safety protocols when using hazardous chemicals for cleaning purposes.
  • Responded promptly to spills or accidents that occurred in the office.
  • Disinfected doorknobs, phones and other frequently-touched items.
  • Emptied trash cans into larger containers for disposal.
  • Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.

Apartment Cleaner

Mulberry Apartments
Dickson, Canberra, ACT
04.2022 - 08.2022
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed company uniform, performance and security policies with every job.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Notified managers of repair needs or additions to building operating systems.

Education

Master of Information Technology -

University of Canberra
Bruce, Canberra
06-2024

Bachelor of Science - Animal Science

College of Natural Resources
Bhutan
06.2019

Skills

  • POS System Operation
  • Merchandising and Display
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Customer Service
  • Sales and Promotions
  • Excellent Written and Verbal Communication
  • Friendly and Helpful
  • Time Management
  • Honest and Dependable
  • Loss Prevention
  • Cleaning and sanitation skills
  • Cleaning routines

Certification

HLTAID011- Provide First Aid

HLTAID010- Provide Basic Emergency Life Support

HLTAID009- Provide Cardiopulmonary Resuscitation

Languages

English
Full Professional
Hindi
Professional
Nepali
Professional

References

References available upon request.

Timeline

Pharmacy Assistant

Chemistwarehouse
12.2023 - 06.2025

Retail Assistant

Cignall Specialist Tobacconist & Gifts
08.2022 - Current

Apartment Cleaner

Mulberry Apartments
04.2022 - 08.2022

Domestic Cleaner

Private Client
03.2022 - 03.2023

Office Cleaner

Accenture
02.2022 - 01.2023

Master of Information Technology -

University of Canberra

Bachelor of Science - Animal Science

College of Natural Resources

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Yeshi Tshomo