Yue'zhou Yang

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

was responsible for data collection and analysis of all projects in the month, independently made relevant charts, and effectively completed information verification; at the same time, effectively collected news of the photovoltaic industry and sorted out and updated data; at the beginning of the year, I was responsible for clearing and reviewing part of the machinery stock pool, and assisted in writing in-depth reports on Leisai, Liyuanheng, photovoltaic cell trend and equipment space discussion, etc. And responsible for public number release

Participated in the 2021 PV Industry supporting Supply Chain Development Forum together with the mentor, the 17th China PV Solar Polar Silicon and photovoltaic Power Generation Research Association, and was responsible for all meeting minutes of the 2021 PV Industry Research Association

Responsible for the data collection of the FA project and the summary and sorting of the report, with no mistakes in data sorting;

Responsible for (independently) writing real estate investment consulting reports, medical and beauty industry consulting reports, orthopedics industry consulting reports. Through this project, I have cultivated a broad vision and strong macro grasp ability, urged myself to master more professional knowledge and have stronger professional skills.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.