Zachary Wong
Bentley
Summary
Friendly and approachable, with a positive attitude perfectly suited for customer service. Possesses a foundational understanding of food safety standards and hospitality protocols, along with basic cash handling and point-of-sale system skills. Capable of enhancing customer experiences and maintaining high service standards.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
Jamaica Blue
01.2023 - 04.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance guest experience.
- Assisted in food preparation and presentation, ensuring adherence to quality and safety standards.
- Operated point-of-sale systems, accurately processing transactions while maintaining cash handling protocols.
- Collaborated with team members to efficiently manage dining operations during peak hours.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Kitchen Hand
Gyu En Japanese Yakiniku
07.2022 - 10.2022
- Assisted in food preparation and dish assembly in fast-paced kitchen environments.
- Maintained cleanliness of kitchen equipment and work areas to ensure safety standards.
- Supported chefs by organizing ingredients and utensils for efficient meal service.
- Collaborated with team members to streamline food delivery processes during peak hours.
- Followed health and safety guidelines while handling kitchen tools and equipment.
Education
Bachelor of Science - Biomedical Science
Murdoch University
Perth, WA06-2027
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Guest services
- Food preparation
- Dining room organization
- Food presentation
- Customer service
- Attention to detail
- Time management
- Safe food handling
Languages
English
Native or Bilingual
Thai
Limited Working
Chinese (Mandarin)
Elementary
Japanese
Elementary
Malay
Professional Working
Timeline
Food and Beverage Attendant
Jamaica Blue
01.2023 - 04.2023
Kitchen Hand
Gyu En Japanese Yakiniku
07.2022 - 10.2022
Bachelor of Science - Biomedical Science
Murdoch University
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