Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zada Thompson

Caboolture,QLD

Summary

Proactive and adaptable professional with experience at McDonald's, showcasing a strong foundation in food safety and preparation, alongside exceptional customer service skills. Excelled in fast-paced environments through effective teamwork and a quick-learning ability, significantly contributing to enhanced patron satisfaction and operational efficiency. Demonstrated commitment to quality and safety standards in both hospitality and hairstyling roles.

Overview

3
3
years of professional experience

Work History

Hospitality Worker

McDonald's
05.2021 - Current
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Reduced risks by maintaining clean and organised work environment.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Hairstylist Apprentice

Private
08.2022 - 12.2022
  • Greeted clients warmly upon arrival, promoting a friendly and welcoming atmosphere within the salon.
  • Participated in hands-on learning experiences alongside expert stylists, honing technical skills necessary for career advancement within the industry.
  • Developed versatile styling techniques by working with a diverse range of hair types, textures, and lengths.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Answered telephone calls to provide information and schedule new appointments.
  • Maintained a clean and organized workstation, ensuring optimal work conditions for both clients and stylists.
  • Answered phone calls and emails to schedule client appointments.

Education

Certificate III - Visual Arts

Tullawong State High School
Caboolture
11-2023

Certificate II - Horticulture

Tullawong State High School
Caboolture, QLD
11-2023

Certificate III - Business

Tullawong State High School
11-2023

Skills

  • Food safety knowledge
  • Food Preparation
  • Cleaning and sanitizing
  • Supply Restocking
  • Ability to work unsupervised
  • Ability to work effective in a team
  • Ability to follow instructions
  • quick learner
  • Good reliable car

References

Name: Lucy Amburla 

Position: Shift Manager - Caboolture City McDonald's 

Phone: 0438 158 955

Email: Lucyamburla926@gmail.com 


Name : Reihana Whyte

Position: Personal Reference  

Phone: 0415 243 923

Email: ReihanaAlekiJr@outlook.com


Name: Ewan Langley 

Position: Peer 

Phone: 0474 788 737

Email: Ewanlangley312@gmail.com


Timeline

Hairstylist Apprentice

Private
08.2022 - 12.2022

Hospitality Worker

McDonald's
05.2021 - Current

Certificate III - Visual Arts

Tullawong State High School

Certificate II - Horticulture

Tullawong State High School

Certificate III - Business

Tullawong State High School

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Zada Thompson