Zaid Jordan
Canning Vale,WA
Summary
Dynamic professional with a proven record in enhancing customer experience and sales at Cotton On. Excelled in cash handling and sales expertise, while fostering strong customer relationship through excellent communication and interpersonal skills. Demonstrated reliability and a goal oriented approach, significantly contributing to team success and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Cotton On Mega Store
Cannington, WA
06.2021 - Current
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Greeted customers and provided assistance with product selection.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
Sports Referee
Cockburn ARC
Cockburn, WA
07.2022 - 01.2023
- Communicated effectively with coaches, players and officials during games.
- Provided instruction to assistant referees regarding positioning and signals.
- Assisted in resolving disputes between teams or coaches.
- Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
- Assisted new referees with training and learning specific game rules and regulations.
Restaurant Waiter
Cairo Cafe
Canning Vale, WA
03.2018 - 02.2020
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Checked on guests during meals to ensure satisfaction with each course.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Education
Bachelor of Engineering - Mechanical Engineering
Curtin University
Bentley, WA12-2028
High School Diploma -
All Saints College
Bullcreek, WA11-2020
Skills
- Merchandising proficiency
- Visual Merchandising
- Display building
- Complex Problem-Solving
- Processing payments
- Fitting room maintenance
- Customer Needs Assessment
- Sales expertise
- Product Knowledge
Timeline
Sports Referee
Cockburn ARC
07.2022 - 01.2023
Sales Assistant
Cotton On Mega Store
06.2021 - Current
Restaurant Waiter
Cairo Cafe
03.2018 - 02.2020
Bachelor of Engineering - Mechanical Engineering
Curtin University
High School Diploma -
All Saints College
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