Zoe Box
Lilyfield
Summary
Professional Bartender that has worked on the vibrant and diverse King st, Newtown for approximately 2 years and has been in the hospitality industry for almost 5 years. Friendly, honest, creative and well versed in almost all areas of Bartending and loves to work in events such as band gigs and rush hours.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Coopers Hotel
02.2024 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Kellys On King
08.2023 - 02.2024
- Increased customer satisfaction by providing excellent service
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Proved successful working within tight deadlines and a fast-paced environment.
Senior Bartender
Empire Hotel
01.2022 - 02.2023
- Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
- Trained new bartenders on proper techniques, ensuring consistent quality across the team.
- Established positive working environment that fostered teamwork and collaboration among staff members.
- Assisted management in creating promotional materials for upcoming events or specials.
- Contributed to menu development process by suggesting new drink ideas based on latest industry trends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upheld strict regulations for safe alcohol service and food safety.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Waitress
The Annex
01.2020 - 01.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Cashier
Supabarn Supermarket
03.2018 - 01.2020
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Certificate III - Animation And Special Effects
Design Centre
Enmore12-2024
High School Diploma -
St Scholastica’s
Glebe10-2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Sales expertise
- Remaining calm and performing well in rushes
- Great event management
- Honest and Dependable
- Able to stand 9 hours
- Safe service compliance
Certification
- RSA
- RCG
- ARCG
- Allara Endeavour Training
- TAB training
Timeline
Bartender
Coopers Hotel
02.2024 - Current
Bartender
Kellys On King
08.2023 - 02.2024
Senior Bartender
Empire Hotel
01.2022 - 02.2023
Waitress
The Annex
01.2020 - 01.2022
Cashier
Supabarn Supermarket
03.2018 - 01.2020
- RSA
- RCG
- ARCG
- Allara Endeavour Training
- TAB training
Certificate III - Animation And Special Effects
Design Centre
High School Diploma -
St Scholastica’s
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