Jasmine Darcy
Arana Hills,Queensland
Summary
Accomplished Multimedia Designer at InvoCare, adept in Illustration and fostering teamwork, significantly enhanced project efficiency and client satisfaction. Expert in interactive design, seamlessly managed digital archives, and mentored junior designers, showcasing exceptional problem-solving and compassionate communication skills. Proven track record in improving operational outcomes and client trust through innovative design solutions and empathetic client interactions. Organized and dependable candidate successful.
Overview
7
7
years of professional experience
Work History
Multimedia Designer
InvoCare
12.2021 - Current
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Managed digital archives to maintain organized file management system of images and video clips.
- Cultivated professional working relationships with marketing department, other design personnel and clients.
- Streamlined design processes, resulting in improved efficiency and faster project turnaround times.
- Mentored junior designers on industry best practices, fostering professional growth and development within the team.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
Assistant Store Manager
Barbeques Galore
06.2021 - 12.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Store Manager
Box and Barrel
02.2018 - 06.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Supervised guests at front counter, answering questions regarding products.
Education
High School Diploma -
Cloncurry State School P-12
Cloncurry, QLD11.2015
Skills
Effective Communication
Digital media design
Data Entry
Problem Resolution
Conflict Resolution
Complaint Handling
Compassionate communication
Empathetic
Legal Compliance
Problem-Solving
Time Management
Teamwork and Collaboration
Work History 2012 - 2019
Retail Assistant - 11-2017 - 02-2020, Box and Barrel, Brisbane, QLD
Waitress - 04-2016 - 11-2017, Cherry Beans Cafe, Brisbane, QLD
Waitress - 2012-03 - 2014-02, Donut king, Brisbane, QLD
Work Experience
Paramedicine Student
- Australian catholic university, Brisbane, QLD, - 160 hours in Field Training, Deferred
Nurse and EMT
- Earnest Hennery mine, Cloncurry - 7 days
Laboratory assistant
- QIMR scabies unit, Brisbane, QLD - 7 days
Timeline
Multimedia Designer
InvoCare
12.2021 - Current
Assistant Store Manager
Barbeques Galore
06.2021 - 12.2021
Store Manager
Box and Barrel
02.2018 - 06.2021
High School Diploma -
Cloncurry State School P-12
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