Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adam Hang Chung

Summary

Dedicated to get things done in well-timely fashion, being efficient without undermining the importance of customer relations is the main priority. Dedicated to provide tailored solutions and ability to allocate time to complete multiple tasks simultaneously for inbound and outbound opportunities. Focused but never tunnel-visioned, and always learning. Committed to achieve greats results while being respectful, and responsible.

Overview

10
10
years of professional experience

Work History

Customer Service Specialist

Bank of Melbourne
05.2020 - Current

-Responsible for coming up with detailed, tailored solutions to customer's banking enquiries within the group.


-Sales and servicing of banking products which includes secure/unsecured personal lending & insurance products.


-Building relations with new and old customers, and actively seek out new opportunities for new dealings


-Following up



Client Relationship Manager

Deanfun
01.2018 - 12.2019

-Focus of partnered relationships and overseeing inquiries of new and old business partners.


-Seek out new potential business partners and collaboration opportunities.


-Outsourcing to business partners as part of an exchange to build company relations.



Head of Marketing

Deanfun China
01.2016 - 12.2018

-Managing a diverse team made up from groups of people ranging from PR, Advertisements, Product Design etc etc


-Oversees new and old projects, responsible for bringing ideas for products to life by presenting them to the board and pushing the ideas composed by the marketing department


-Heavy participation in new product research and design during my time in this position.


-Negotiation of partnerships and collaborations with other brands and potential business partners

Interpreter

PUBG ZIMO Australia Invitational
03.2018 - 04.2018

-Translator and team official of the Chinese Teams participating in this tournament.



Market Analyst

Deanfun China
01.2015 - 12.2016

-Data analysis

-Market research

-Translation of research materials

-Advertisements an PR

Education

Bachelor of Commerce And Arts - Marketing - Chinese

Deakin University
Melbourne
12.2018

Skills

  • Fluent in both Cantonese and Mandarin (Reading, speaking and writing) as well as English
  • Proficient with computers
  • Problem solver and critical thinker
  • Efficient, adaptive, compliant
  • Good time management, ability to allocate and prioritize work order

References

Christine Parthenios

Manager of Bank of Melbourne Chadstone

0435340031


Jack Zhu

CEO of Deanfun China

+86 13702360018


Dusan Radojcic

Ex BoM RM

Mortage Broker/Consultant at RateOne Home Loans

0423704720


Timeline

Customer Service Specialist

Bank of Melbourne
05.2020 - Current

Interpreter

PUBG ZIMO Australia Invitational
03.2018 - 04.2018

Client Relationship Manager

Deanfun
01.2018 - 12.2019

Head of Marketing

Deanfun China
01.2016 - 12.2018

Market Analyst

Deanfun China
01.2015 - 12.2016

Bachelor of Commerce And Arts - Marketing - Chinese

Deakin University
Adam Hang Chung