Ada R. Guzman
Summary
Hard-working, outgoing, and self-motivated individual with 5+ years of customer service experience looking for a job in a fast-paced Real Estate office. I am currently working on my registration and am looking for a sales admin, reception, admin support.
Overview
6
6
years of professional experience
Work History
Receptionist/Sales Admin
Edison McGrath
02.2023 - Current
- Answering phones, greeting clients, maintaining the office and ordering supplies
- Assisting Property Managers with key management, receipting rent, saving PCR’s and amongst other tasks
- Assisting Sales Administration with daily receipting, database entry and collation
- Creation and ordering of marketing (brochures, signboards, comprehensive information packs amongst a few)
- Ordering the installation and removal of signboards, help agents with odds and ends that they might need
- Have experience with Microsoft Suite, Agentbox, Property Tree, Inspect Real Estate and Realhub.
Receptionist
Ford and Doonan
08.2023 - 02.2023
- Answering calls and transferring them to their respective department
- Ordering stationery and employee amenities
- Scheduling, the booking and/or cancellation of meeting rooms and service jobs
- Taking payment for services, sales, and installation jobs over the phone and/or in person
- Writing minutes for meetings of each department.
Membership Consultant/Receptionist
XS Fitness, Gym
06.2021 - 12.2022
- Selling memberships to new and existing clients
- Answering incoming calls, greeting customers as they enter the facility and answering any questions they may have regarding the gym
- Updating member records with new contact information and/or payment details
- Explaining facility policies and procedures to new members and helping get acquainted with the facility
- Raising, receipting and/or assigning purchase orders for respective departments.
Barista and Café All-Rounder
Circus, Burswood– Café, Restaurant and Bar
06.2018 - 02.2021
- Opening and closing the café
- Making and serving coffees, cocktails, and food
- Cash handling
- Customer service/ Waitressing
- General cleaning of the café.
Café All-rounder
The Globe Coffee House Patisserie and Restaurant
02.2017 - 05.2018
- Opening and closing the café
- Serving coffees, cocktails, and food
- Cash handling
- Customer service/ Waitressing
- General cleaning of the café.
Education
Unrestricted Real Estate Registration -
West Coast Property Training
Joondalup, WA2023
Bachelor of Psychological Science -
Swinburne University of Technology
2021
Course in Management of Licensed Premises -
Aveling
2019
High School Diploma -
Kent Street Senior High School
East Victoria Park, WA2017
Skills
Microsoft Suite, Agentbox, Property Tree, Inspect Real Estate and Realhub
Accomplishments
Powerlifting & Fitness : Weight training and cardiovascular activities. Cooking: Speciality fusion cooking and experimenting in the kitchen with new recipes.
Reading: Enjoy fiction, Sci-Fi and Psychological thrillers books.
Additional Information
- I believe that I demonstrate the following employment skills that are highly valued in the workplace Customer Service – focused on achieving excellence in customer service and actively seeking ways to enhance my costumer’s experience Responsible & Reliable – Given the responsibility of opening and closing a café, by myself, in a timely manner so it’s ready for the customers in the morning. Communication - being aware of customers and team members needs and wants. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Ford and Doonan
08.2023 - 02.2023
Receptionist/Sales Admin
Edison McGrath
02.2023 - Current
Membership Consultant/Receptionist
XS Fitness, Gym
06.2021 - 12.2022
Barista and Café All-Rounder
Circus, Burswood– Café, Restaurant and Bar
06.2018 - 02.2021
Café All-rounder
The Globe Coffee House Patisserie and Restaurant
02.2017 - 05.2018
Unrestricted Real Estate Registration -
West Coast Property Training
Bachelor of Psychological Science -
Swinburne University of Technology
Course in Management of Licensed Premises -
Aveling
High School Diploma -
Kent Street Senior High School
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