Open To Work
Afia Anjum
Designer
Bentley,WA
Work Preference
Summary
Master of Architecture graduate with a strong foundation in customer service, stakeholder engagement, and business operations. Experienced in managing client relationships, coordinating administrative processes, and delivering high-quality outcomes in dynamic environments. Combines design thinking, attention to detail, and problem-solving abilities with excellent communication and organisational skills. Proficient in Microsoft Office, Google Workspace, and digital collaboration platforms, with a proven ability to work independently and contribute effectively within multidisciplinary teams.
Overview
7
7
years of post-secondary education
2
2
years of professional experience
Work History
Casual Sales Assistant
PORTMANS (Women’s Fashion Retail)
Perth, WA
2024.12 - 2025.07
Delivered personalised customer service and styling assistance.
Assisted customers with product selection and purchase decisions.
Processed sales transactions, exchanges, and returns accurately.
Resolved customer enquiries professionally and efficiently.
Contributed to achieving individual and team sales targets.
Maintained visual merchandising and store presentation standards.
Assisted with stock replenishment and inventory organization.
Supported smooth day-to-day retail operations through teamwork.
Casual Sales Assistant
JOHNNY BIGG (Men’s Fashion Retail)
Perth, WA
2024.06 - 2025.07
• Provided exceptional customer service and styling recommendations.
• Assisted customers in finding products suited to their needs and preferences.
• Maintained attractive merchandise displays and store presentation.
• Processed cash and card transactions accurately using POS systems.
• Worked towards achieving individual and team sales goals.
• Maintained product knowledge and awareness of current fashion trends.
• Assisted with stock replenishment and inventory management.
Casual Sales Assistant
NINE WEST (Footwear Retailer)
Perth, WA
2023.08 - 2024.08
• Provided product recommendations and personalized service.
• Supported sales growth through customer engagement and upselling.
• Assisted customers with footwear and accessory selections.
• Processed purchases and payments through POS systems.
• Worked towards achieving sales targets and KPIs.
• Assisted with visual merchandising and product displays.
• Managed inventory organization and stock control.
Education
Master of Science - Architecture
Curtin University
Perth, WA 2023.07 - 2025.07
Bachelor of Science - Architecture
University of Asia Pacific
Dhaka, Bangladesh 2016.06 - 2022.01
Skills
- Detail-oriented Professional with expertise in customer relationship management and retail operations
- Delivered exceptional customer service and administrative support while managing inventory and stock coordination
- Fostered effective communication with stakeholders and clients, leveraging proficiency in Microsoft Office, Google Workspace, and digital platforms to enhance team collaboration
- Detail-oriented Professional with expertise in customer relationship management and retail operations
- Delivered exceptional customer service and administrative support while managing inventory and stock coordination
- Fostered effective communication with stakeholders and clients, leveraging proficiency in Microsoft Office, Google Workspace, and digital platforms to enhance team collaboration
Languages
Bangla
First Language
English
Advanced (C1)
C1
Affiliations
I’m interested in learning new things. Every opportunity to get any kind of knowledge has excited me. And I believe if you want to learn something, there shouldn’t be anything you can’t do.
References
References available upon request.
Timeline
Casual Sales Assistant
PORTMANS (Women’s Fashion Retail)
2024.12 - 2025.07
Casual Sales Assistant
JOHNNY BIGG (Men’s Fashion Retail)
2024.06 - 2025.07
Casual Sales Assistant
NINE WEST (Footwear Retailer)
2023.08 - 2024.08
Master of Science - Architecture
Curtin University
2023.07 - 2025.07
Bachelor of Science - Architecture
University of Asia Pacific
2016.06 - 2022.01