Overview
Work History
Education
Skills
Interests
Referees
Timeline
Generic

Aimee Knox

Byford,WA

Overview

4
4
years of professional experience

Work History

Disability Support Worker

Workpower
04.2023 - Current
  • Provide assistance in daily living activities by grooming, and toileting patients.
  • Drive clients safely to social activities and appointments.
  • Keeping detailed daily logs with care actions, patient behaviours, and incidents.
  • Adhering to company requirements for patient interactions and care standards.
  • Providing high level of physical support by lifting, adjusting, and moving clients.
  • Transporting patients via wheelchair to and from rehabilitation and daily activities.
  • Entertaining, conversing, and reading aloud to keep patients mentally alert.

Relief Education Assistant

West Byford Primary School
02.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Customer Service Officer

Benestar Group
09.2022 - 02.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • First point of contact.
  • De-escalating distressed callers.
  • Managing confidential information.
  • Promoting Mental Health and Well-being.
  • Meeting individual KPI's.

Casual Team Member

Bunnings Warehouse
05.2020 - 09.2022
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted stock clerks in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
  • Followed company procedures to improve inventory management and reduce shrinkage.
  • Assisted customers with physical support on heavy items as per Bunnings OHS procedures.

Casual Team Member

McDonalds Armadale
09.2019 - 05.2020


  • Complete Orders
  • Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Help with Queries
  • Maintained productive, efficient approach to all tasks.
  • Processed customer transactions using cash register till.

Education

Certificate III - In Individual Support, Disability

South Metropolitan TAFE
Thornlie, WA
12.2023

Certificate III - In Community Support

South Metropolitan TAFE, Armadale, WA
Armadale, WA
07.2022

Graduated Year 12 -

Byford Secondary College
Byford, WA
09.2021

Certificate III - In Education Support

North Metropolitan TAFE
Leederville, WA
09.2021

Skills

  • Team Leadership
  • Psychologist Collaboration
  • Client Interactions
  • Physically Fit
  • POS Systems
  • Issue Resolution
  • Personal Hygiene Assistance
  • Collaborative Environments

Interests

  • Jandakot Jets Football Club Player
  • West Coast Eagles Fan, AFL & AFLW

Referees

  • Emily Buckby

Teacher 

West Byford Primary school 

emily.buckby@education.wa.edu.au 

0448 813 228 

  • Michael Hallinan

Benestar Group Manager 

michaelhallinan@protonmail.com

0432 360 203 

  • Claire Chanter

Special Needs Education Assistant 

West Byford Primary School 

claire.chanter2@education.wa.edu.au

0438 988 425

Timeline

Disability Support Worker

Workpower
04.2023 - Current

Customer Service Officer

Benestar Group
09.2022 - 02.2023

Relief Education Assistant

West Byford Primary School
02.2022 - Current

Casual Team Member

Bunnings Warehouse
05.2020 - 09.2022

Casual Team Member

McDonalds Armadale
09.2019 - 05.2020

Certificate III - In Individual Support, Disability

South Metropolitan TAFE

Certificate III - In Community Support

South Metropolitan TAFE, Armadale, WA

Graduated Year 12 -

Byford Secondary College

Certificate III - In Education Support

North Metropolitan TAFE

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Aimee Knox