Airlie Chalmers

I worked in several different departments of the ACT Government, including Road Transport (Infringements office & License medicals) and Land Titles (Implementing the original copies of land titles from paper to digital)

Alongside my role as a coach of all ages, I also worked with the Ted Knoffs Foundation in a program to help troublesome youths get active and find a healthy hobby.

• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.