- Reading
- Drawing and Painting
- Music
- Hiking
- Fashion
- Creative Writing
Alaina George
Blacktown,NSW
Summary
Energetic and personable with flair for providing excellent customer service in fast-paced environment, fostering a welcoming atmosphere, with a proven track record at Industrial Grind Coffee. Mastered POS system operation and demonstrated exceptional teamwork, leading to a significant improvement in service delivery. Understanding of beverage preparation and food handling, with strong attention to cleanliness and presentation.
Overview
2
2
years of professional experience
Work History
Cafe Worker
Industrial Grind Coffee
12.2022 - 07.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
High School Diploma -
Strathfield Girls High School
Strathfield, NSW09-2024
Skills
- Teamwork and collaboration
- Customer service
- Flexible schedule
- Punctual and reliable
- Surface cleaning
- Order management
- Computer skills
- Time management
- Menu memorization
- Cash handling proficiency
- Order processing
- POS system operation
Accomplishments
- I achieved academic excellence, earning a place on the Honour Roll in Year 12, Semester 1, for excelling in all my subjects and ranking among the top 15 students in my cohort. As a dedicated member of my school's Hospitality team,
- I played a key role in catering prestigious events, such as the Year 12 Graduation ceremony and the Visual Arts exhibition, which included preparing and presenting food, setting up elegant displays, and ensuring a welcoming atmosphere for attendees.
Interests
Timeline
Cafe Worker
Industrial Grind Coffee
12.2022 - 07.2024
High School Diploma -
Strathfield Girls High School
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