Alice Wen
Marketing Specialist
Brisbane,Australia
Summary
Enthusiastic marketing graduate eager to contribute to team success through hard work, attention to detail and great thirst for knowledge. Motivated to learn, grow and excel in marketing industry.
Overview
2
2
Languages
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Cafe All-rounder
Mrs. Fields Bakery Cafe
Brisbane, QLD
10.2016 - Current
- Fulfilled customer orders timely and efficiently while complying with pricing, packaging, and weighing procedures.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Master of Business - Marketing
Queensland University of Technology
Brisbane, QLD 03.2019 - 07.2020
Bachelor of Business - Marketing
Griffith University
02.2016 - 07.2018
Skills
Exceptional customer service
Point of sale knowledge
Data analysis (Google Analytics)
Fast learner/ Teamwork/ Adaptability/ Verbal communication/
MS Office
Personal Project
B2B digital marketing plan (03/2020 – 05/2020)
- The plan allows the Sugar Research Institute to enhanced its online presence.
- The process included investigating the managerial issue, searching relevant practices in the field, recommending an appropriate platform to use and developed a digital strategy.
Timeline
Master of Business - Marketing
Queensland University of Technology
03.2019 - 07.2020
Cafe All-rounder
Mrs. Fields Bakery Cafe
10.2016 - Current
Bachelor of Business - Marketing
Griffith University
02.2016 - 07.2018