Hi, I’m
Alison Jakovich
Innaloo,WA
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Summary
A dynamic, Versatile and experienced individual with background in Office work, with additional expertise in record keeping over 10 years experienced. Ability to use record keeping software. I have the skills to follow instructions to follow out assignment tasks for the day and also known to be proactive to determinate the course of action. I also known positive energy attitude. Hardworking Data Transcriber known for typing skills and exceptional focus. Adept at completing projects with minimal supervision. Offering exceptional communication and interpersonal skills. Detail-oriented Data Processor with 10 years of experience in trim and objective Software.
Overview
25
years of professional experience
Work History
Humanacy
Administration Officer
01.2017 - Current
Job overview
- Create and develop innovation wellness programs for physical and mental needs of Children, to froster Creativity and well-being activities various of crafting activities.
Our Ruby Girl
Customer service
11.2020 - 03.2022
Job overview
- I have the ability to make coffees for the cafe,clear clear tables and ability to use cafe software and good customer Service skills.
- Resolved customer complaints and maintained clean and tidy checkout area
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Met customer service goals and exceeded customer expectations
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Processed customer orders and accurately handled payment transactions
- Developed and managed relationships with customers to increase customer loyalty
- Counted money in drawers at beginning and end of each shift
- Utilized POS system to handle customer cash and credit card transactions
Our Ruby Girl Café Como
Cafe Assistant
11.2020 - 06.2021
Job overview
- Customer service
- Table service
- Cashier/Till experience
- Stock replenishment merchandising
- General cleaning
- General café duties
Salmat Company, Salmat Ltd
01.2016 - 01.2017
Job overview
- Receiving twice weekly pamphlet deliveries
- Sorting for distribution
- Hand delivering door to door in local area Sorting for distribution Hand at, delivering door to door in local area.
- Managed time efficiently in order to complete all tasks within deadlines
- Organized and detail-oriented with a strong work ethic
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated respect, friendliness and willingness to help wherever needed
Worksafe
Information Officer
03.2000 - 03.2012
Job overview
- Opening and Sorting incoming mail
- Registration of incoming correspondence, mail
- And applications
- File management- creation and tracking files
- Timely response to enquiries received
Floreat World Of Travel
Clerical Assistant
01.1999 - 01.2000
Job overview
- Answering and directing phone calls
- Maintain Pamphlets and keep lunch room clean
- Monitoring and ordering office supplies
- Skills team building, Customer Service, money handling, Team Work, Communication Skills, Willingness to Learn, quick learner, Computer Literacy
Education
Licences & certifications WA Drivers Licence
Issued by WA Department Of Transport
Valid until 26
Own or Access to A Vehicle
University Overview
Valid until 21, Evidence of Full Covid-19 Vaccination Plus Booster
Created with SEEK Profile
Yahava Koffeeworks
Barista Advanced Proficiency
2023
Barista School
Fast Track Barista Coiurse
2021
AlfiePerth, WA
Business Certificate III
2020
The Library & Information Service of Western Australia
Introduction to Records Management Practices
2000
Skills
- File Management
- Customer service standards
- Customer service experience
- Document Control
- Database Administration
- Digital Databases
Additional Information
Reference:
Sarah
0477 014 197
Antonella Anastasio
Cook/Owner
The Little Farm- Margaret River
0405 389 003
Chris Dixion
Senior System Administration
Department of Transport
0438 939 459
chris.dixion@transport.wa.gov.au
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer service
Our Ruby Girl
11.2020 - 03.2022
Cafe Assistant
Our Ruby Girl Café Como
11.2020 - 06.2021
Administration Officer
Humanacy
01.2017 - Current
Salmat Company, Salmat Ltd
01.2016 - 01.2017
Information Officer
Worksafe
03.2000 - 03.2012
Clerical Assistant
Floreat World Of Travel
01.1999 - 01.2000
Licences & certifications WA Drivers Licence
Issued by WA Department Of Transport
Valid until 26
Own or Access to A Vehicle
Yahava Koffeeworks
Barista Advanced Proficiency
Barista School
Fast Track Barista Coiurse
Alfie
Business Certificate III
The Library & Information Service of Western Australia
Introduction to Records Management Practices
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