Amber Boddy
Slade Point,QLD
Summary
Driven Hairdresser and Pharmacy Assistant with proven expertise in balayage technique and exceptional communication skills, demonstrated at Dunn & Co Hairdressing. Excelled in boosting salon revenue through upselling and maintaining high client satisfaction. Known for strong leadership and meticulous attention to chemical safety, ensuring a professional and safe environment.
Overview
6
6
years of professional experience
Work History
Hairdresser
Dunn & Co Hairdressing
Mackay, QLD
09.2021 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Pharmacy Assistant
AFS Pharmacy
Mackay
06.2018 - 01.2019
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Graduated -
Pioneer State High School
Andergrove, QLD11.2020
Skills
- Balayage technique
- Hair Straightening
- Blow-Drying Expertise
- Chemical safety
- Appointment Scheduling
- Cleaning and sanitizing
- Strong leader
Timeline
Hairdresser
Dunn & Co Hairdressing
09.2021 - Current
Pharmacy Assistant
AFS Pharmacy
06.2018 - 01.2019
Graduated -
Pioneer State High School