ANCHAL RAWAT
Pallara,Australia
Summary
Biotechnology postgraduate with a robust background of over four years of experience in client service and administrative roles, seeking to make meaningful contributions to an organization aligned with the vision of advancing life sciences and addressing healthcare challenges.
Overview
4
4
years of professional experience
Work History
Claims Management Officer
RACQ
Eight Miles Plain, QLD
12.2023 - Current
- Claims Processing- Manage the entire claims process from initiation to resolution.
- Investigation and decision making- Conduct thorough investigations into claims by gathering relevant information and analyzing supporting documentation.
- Serve as the primary point of contact for claimants, policyholders, and other stakeholders.
- Maintain detailed and accurate records of claims, including correspondence, reports, and investigation findings. Ensure compliance with data protection regulations and confidentiality requirements.
Claims Consultant
Allianz Partners
Brisbane, QLD
12.2022 - 09.2023
- Provide precise travel insurance quotes to customers, meticulously annotating details based on the information they provide with high attention to accuracy and detail.
- Analyze policy provisions to provide informed advice on the coverage clients possess in their existing policies
Online Customer Service Assistant
David Jones Online
Melbourne, VIC
02.2020 - 07.2022
- Manage customers' orders, cancellations, and refunds, ensuring prompt and relevant communication of information to customers
- Monitor inventory levels in both physical stores and warehouses ensuring accurate stock levels are available for customers
Education
Post-Graduation - Master of Biotechnology
Griffith University
Graduation - Bachelor of Technology (Biotechnology)
G B Pant Institute of Engineering And Technology
Skills
Interpersonal Skills
- Analytical Problem Solving
- Strategic Decision making and Team Collaboration
- Clear and Articulate Oral and Written Communication
- Agile Adaptability
Technical Proficiencies
- In-depth familiarity with ICH-GCP guidelines within Clinical trials and research
- Advanced digital literacy, having adeptly operated various CRM software and navigated multiple tools and systems concurrently
- Proficient in designing effective experiment designs for timely execution of research projects
Additional Pursuits
- Represented at the National Level Badminton Tournament as a participant.
- Secured victory in the Badminton Tournament at the Uttarakhand Technical University level.
- Committed volunteer at The Art of Living Foundation, a volunteer-driven humanitarian and educational NGO.
Timeline
Claims Management Officer
RACQ
12.2023 - Current
Claims Consultant
Allianz Partners
12.2022 - 09.2023
Online Customer Service Assistant
David Jones Online
02.2020 - 07.2022
Post-Graduation - Master of Biotechnology
Griffith University
Graduation - Bachelor of Technology (Biotechnology)
G B Pant Institute of Engineering And Technology
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