Andrews Soo
INVERELL,NSW
Summary
Dynamic and customer-focused professional with experience at Freckles Cafe, excelling in teamwork and cash handling. Proven ability to enhance guest satisfaction through effective issue resolution and maintaining high cleanliness standards. Recognized for improving service efficiency during peak hours, ensuring a welcoming environment and prompt service delivery.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Freckles Cafe
2025.01 - 2025.04
- Ensured a clean, organised, and welcoming café environment while strictly following health and safety guidelines.
- Accurately processed cash and card transactions, maintaining integrity and efficiency at the point of sale.
- Regularly cleaned, sanitised, and maintained floors, equipment, and facilities in compliance with company standards.
- Remained composed and efficient during peak hours, effectively multitasking to sustain high productivity and customer satisfaction.
Restaurant Waiter
Tin Cheung Restaurant
2024.09 - 2025.04
- Maintained clean and organised dining areas for optimal guest experience.
- Cultivated great relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Delivery Driver
Dominos
2022.10 - 2022.12
Education
High School Diploma -
Toowoomba Grammar School
Toowoomba, QLD2024-11
High School Diploma -
Holy Trinity School
Inverell, NSW2022-10
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Time management
- Product presentation
- Cash handling proficiency
- Issue resolution
- Product knowledge
Accomplishments
- Supervised staff members.
- Collaborated with team
- Demonstrated the ability to complete multiple tasks
- Great customer service
- Exceptional time management
Timeline
Cafe Worker
Freckles Cafe
2025.01 - 2025.04
Restaurant Waiter
Tin Cheung Restaurant
2024.09 - 2025.04
Delivery Driver
Dominos
2022.10 - 2022.12
High School Diploma -
Toowoomba Grammar School
High School Diploma -
Holy Trinity School