Angelina Nair
Manly,NSW
Summary
Dynamic and customer-focused professional with experience at Lane Cove Gymnastics Club, excelling in delivering exceptional service and maintaining high cleanliness standards. Proven ability in cash handling and effective time management, ensuring seamless event execution and enhancing guest satisfaction through engaging activities and a friendly demeanour.
Offering positive attitude and ability to quickly learn and adapt to new tasks. Delivers understanding of customer service principles and basic food safety, easily picking up new skills related to coffee preparation and cash handling. Ready to use and develop communication and multitasking skills in any role. Energetic and personable with flair for providing excellent customer service in fast-paced environment. Understanding of food handling, with strong attention to cleanliness and presentation. Dedicated to enhancing customer experiences and fostering welcoming atmosphere.
Overview
1
1
year of professional experience
2
2
Tafe Certification
1
1
WHITE CARD
Work History
Cafe Worker
Lane Cove Gymnastics Club
05.2024 - 11.2024
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Operated espresso machine and prepared high-quality beverages following established recipes.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Participated in staff training sessions, enhancing knowledge of menu items and café policies.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Party Host
Lane Cove Gymnastics Club
02.2024 - 11.2024
- Assisted in planning and organizing engaging party activities for guests.
- Set up and decorated event spaces according to client specifications.
- Provided excellent customer service by addressing guest inquiries promptly.
- Coordinated with vendors to ensure timely delivery of supplies and services.
- Organized engaging activities to foster children's participation and enjoyment.
- Coordinated logistics for party setup, ensuring a welcoming environment.
- Managed time effectively to adhere to scheduled party timelines.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Collaborated with parents to customize party experiences based on children's interests.
- Managed diverse groups of children, adapting communication styles to ensure an enjoyable experience for all participants.
Education
No Degree - High School Year 7 And 8
Dubai English Speaking College
Academic City, Dubai Bachelor of Event Management - Event Management
International College of Management
Manly, NSW08-2028
Higher School Certificate - High School 8 Till 12
Ryde Secondary
North Ryde, NSW09-2024
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Safe food handling
- Punctual and reliable
- Surface cleaning
- Workplace safety
- Time management
- Cash handling proficiency
- Menu memorization
- Preparing and packaging orders
- POS systems
- Upselling techniques
- Makeup application
- Sales and upselling
- Bridal makeup application
- Long-lasting makeup application
- Client consultations
- Product knowledge
- Makeup trend awareness
- Cosmetics selection assistance
- Visual aesthetics
- Store maintenance
- Fashion awareness
- Friendly and helpful
- Multitasking
Accomplishments
- competed on the voice Australia
- solo performance at the opera house
- solo performance at town hall
- performed as part of mass choir in the special Olympics 2019
- performed in Italy, Narni as a soloist singer
- completed two tafe certificates while in high-school
Certification
- white card
- WHS training
- tafe makeup certificate
- tafe technical services and live production certificate III
Languages
Spanish
Full Professional
Arabic
Elementary
English
Native or Bilingual
Interests
- Volunteer Work
- Adventure Travel
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Acting and Theatre
- Fashion
- Interior Design
- I like trying new recipes and food trends
- Fundraising Events
- makeup
- cosmetics
Extracurricular activities
high-school choir, high-school advanced choir and university music club in the first trimester.
Timeline
Cafe Worker
Lane Cove Gymnastics Club
05.2024 - 11.2024
Party Host
Lane Cove Gymnastics Club
02.2024 - 11.2024
No Degree - High School Year 7 And 8
Dubai English Speaking College
Bachelor of Event Management - Event Management
International College of Management
Higher School Certificate - High School 8 Till 12
Ryde Secondary
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