Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
References
Accreditations
Timeline
Generic
Anita McInally

Anita McInally

Bracken Ridge,QLD

Summary

Working in a variety of industries since 1991, in areas with a strong customer focus. My primary career goal is to make a positive difference in people’s lives. This has led me to various industries, completing my hairdressing apprenticeship before a 16 plus year airline cabin crew, trainer, then a Cabin Supervisor. Being awarded multiple service excellence awards including “Brand Ambassador” along the way. This has all built a strong foundation to become the Polished, Accomplished and Self-Motivated Professional I offer you today.

Overview

37
37
years of professional experience

Work History

Customer Service Officer

River City Ferries
Brisbane, QLD
12.2024 - Current

Support Worker

Independent
Brisbane, QLD
01.2023 - 08.2026

Teacher Aide

Autism Queensland
Brighton
01.2023 - 01.2024

Workroom Assistant

Thimble and Co
Sandgate
01.2021 - 01.2022

Teacher Aide

Brighton State School
Brighton, QLD
01.2020 - 01.2021

Cabin Supervisor/Cabin Crew/Buddy Trainer

Virgin Australia
Brisbane
01.2007 - 01.2020
  • Brisbane airport

Customer Care Team Leader

Brightsky
Archerfield, Australia
01.2019 - 12.2019
  • Archerfield Australia

Teacher Aide

Bald Hills State School
Bald Hills
01.2014 - 01.2016

Cabin Crew

Jetstar
Brisbane
01.2004 - 01.2007
  • Brisbane airport

Hospital Phlebotomist/Clinic Manager

Northside Pathology
Chermside
01.2004 - 12.2004
  • Chermside

Hospital Phlebotomist

Royal Brisbane and Women’s Hospital
01.2002 - 01.2003

Hospital Phlebotomist /Nursing Assistant

BMI Shelburne Hospital
, United Kingdom
01.2002 - 12.2002
  • Bucks, United Kingdom

Live in Support Worker

Oxford Aunts Care & Nursing Agency
, UK
01.2000 - 01.2002
  • UK

Apprentice/Senior Hairdresser

Sandy’s Hair Design
Redcliffe
01.1990 - 01.1999
  • Redcliffe

Banquet Waitress

Brisbane Hilton International
Brisbane
01.1996 - 01.1997

Education

NDIS Practice Standard -

01-2024

Team Teach -

01-2023

Cert IV -

Education Support
01-2015

Buddy Trainer -

01-2008

Initial Cabin Crew Training -

Virgin Blue/Australia
01-2007

Initial Cabin Crew training -

Jetstar
01-2004

Responsible Service of Alcohol -

01-2003

Auslan Sign Language Level 1 -

01-2003

Basis Manual Handling -

Oxford Aunts UK
01-2000

Bronze Medallion -

01-2000

Advanced First Aid -

01-1999

Skills

  • Honest
  • Accountable
  • Strong verbal public relations skills
  • Excellent planning
  • Prioritization
  • Time management
  • Managing daily operations
  • Training
  • Motivating
  • Analysing
  • Evaluating performance
  • Quick learner
  • Eager to acquire new concepts and skills
  • Flexible
  • Adaptable
  • Company loyalty
  • Data entry
  • Computer operations
  • Using a range of systems and programs

Awards

  • Customer Brilliance Award, 04/2025
  • Brand Ambassador, 2019
  • Excellence in Service, 01/2008 - 07/2008
  • Service Excellence, 12/2012

Volunteer Experience

  • Salvation Army, Mount Gravett, 2024
  • Bald Hills State School, Teacher Aide/Classroom Helper, 2017
  • Bald Hills State School, Teacher Aide/Reading Group Helper, 2016
  • Bald Hills State School, Teacher Aide/Classroom Helper, 2014
  • St John Ambulance Australia, Brisbane Central No. 2 Division, 1996-1999

References

  • Naomi McDonald, Lead Support Worker, missnaomi28@gmail.com, 0435 892 844
  • Renee Kearney, Director, sales@thimbleandco.com.au, Tumble and Co, 0406 631 990
  • Tait Cunningham, Owner, T & N Community, curantis.qld@gmail.com, 0423 885 079

Accreditations

  • QLD Driver License O, 08/30
  • Working with Children Card P, 05/28
  • NDIS Worker Screening P, 03/28
  • First Aid and CPR, 02/27
  • Police Check Report, 09/30/24

Timeline

Customer Service Officer

River City Ferries
12.2024 - Current

Support Worker

Independent
01.2023 - 08.2026

Teacher Aide

Autism Queensland
01.2023 - 01.2024

Workroom Assistant

Thimble and Co
01.2021 - 01.2022

Teacher Aide

Brighton State School
01.2020 - 01.2021

Customer Care Team Leader

Brightsky
01.2019 - 12.2019

Teacher Aide

Bald Hills State School
01.2014 - 01.2016

Cabin Supervisor/Cabin Crew/Buddy Trainer

Virgin Australia
01.2007 - 01.2020

Cabin Crew

Jetstar
01.2004 - 01.2007

Hospital Phlebotomist/Clinic Manager

Northside Pathology
01.2004 - 12.2004

Hospital Phlebotomist

Royal Brisbane and Women’s Hospital
01.2002 - 01.2003

Hospital Phlebotomist /Nursing Assistant

BMI Shelburne Hospital
01.2002 - 12.2002

Live in Support Worker

Oxford Aunts Care & Nursing Agency
01.2000 - 01.2002

Banquet Waitress

Brisbane Hilton International
01.1996 - 01.1997

Apprentice/Senior Hairdresser

Sandy’s Hair Design
01.1990 - 01.1999

NDIS Practice Standard -

Team Teach -

Cert IV -

Education Support

Buddy Trainer -

Initial Cabin Crew Training -

Virgin Blue/Australia

Initial Cabin Crew training -

Jetstar

Responsible Service of Alcohol -

Auslan Sign Language Level 1 -

Basis Manual Handling -

Oxford Aunts UK

Bronze Medallion -

Advanced First Aid -

Anita McInally