Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Anna Tuia

Brisbane

Summary

My name is Anna and I am so passionate about helping those who need it the most. My love for my daughter who has a disability of her own has given me the desire to work as a Disabilty Support worker not only to provide the best service possible with love and care but also to build relationships with each individual. My love for God has also given me that drive and passion to care and show love to those who need it with grace and humility.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Quilly
11.2024 - Current
  • Providing assistance in daily living activities by dressing, grooming, bathing, and sometimes personal care.
  • Develop quality relationships with clients, gaining their trust and respect through empathy and understanding.
  • Meal prep meals to meet clients dietary needs.
  • Driving client to and from appointments/community service
  • House chores, run errands, laundry, and completed weekly grocery shopping.

Disability Support Worker

Inclusive Solutions Australia
11.2022 - 11.2024
  • Built positive relationships with clients and families
  • Provided individualized assistance to clients with disabilities, including physical, mental and emotional needs
  • Provided daily direct support and direct care to clients with disabilities or disadvantages
  • Assisted clients in developing independent living skills such as personal hygiene, budgeting, meal preparation and job-seeking
  • Transported clients to facilitate access to employment, health care, and community life
  • Developed positive relationships with service users and their families to ensure the best care possible

Event Hostess

Events Organiser
03.2020 - 05.2021
  • Greeting/welcoming guests
  • Organising food/drinks/platters
  • Customer enquiries
  • Cleaning duties

Customer Service Consultant/ Supervisor

Stellar Translink
06.2016 - 09.2019
  • Lead team meetings
  • Customer Service Enquiries
  • Inbound/ Outbound Calls
  • I-Rate complaints
  • Overlooking team

Skills

  • Customer Service
  • Disability Awareness
  • Daily living assistance
  • Risk Assessments
  • Client Transportation
  • Health and safety
  • Emotional Support
  • Disability Services
  • Relationship Building
  • Independent Living Support

Certification

  • NDIS Workers Screening Card
  • Blue Card Working with Children
  • Current First Aid and CPR Certificate

References

• Hilda Fagatuia - Translink

Team Leader

0401 846 230

Hilda_Fagatua@hotmail.com

• Logan Timoteo - Inclusive Solutions Australia

Team Leader

0423 865 466

Logan.timoteo@isagroup.com.au

• Karen - Quilly

Team Coordinator

0411 286 585

Timeline

Disability Support Worker

Quilly
11.2024 - Current

Disability Support Worker

Inclusive Solutions Australia
11.2022 - 11.2024

Event Hostess

Events Organiser
03.2020 - 05.2021

Customer Service Consultant/ Supervisor

Stellar Translink
06.2016 - 09.2019

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Anna Tuia