Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
5
5
years of professional experience
Work History
Administration Officer
Optus Telecommunications
01.2022 - Current
Prepared agendas and took notes at meetings to archive proceedings.
Aided colleagues, managers, and customers through regular communication and assistance.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Created, prepared, and delivered reports to various departments.
Managed daily payment processing and drafted related financial documents.
Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Administration Officer
AAMI
03.2020 - 11.2021
Managed a portfolio of projects in the healthcare industry, including project planning, budgeting, and scheduling.
Coordinated and monitored project activities, including project milestones, risks, and issues.
Developed and maintained project documentation, such as project charters, project plans, and status reports.
Communicated with project stakeholders, including HSBU sponsors, clients, and team members, to ensure project objectives were met.
Led project meetings and provided regular progress updates.
Ensured adherence to project management best practices and standards.
IT Support Specialist
Taptouch Pty Ltd
04.2019 - 02.2020
Deploy and manage virtualisation platforms
Configure and maintain cloud-based services
Implement and manage security solutions
Skilful in scripting and automation tools
Create and update system documentation, user manuals, and standard operating procedures.
Conduct vulnerability assessments and mitigate risks
Provide technical support and resolve IT-related issues
Education
Australian Computer Society - Information Technology
Professional Year
Melbourne, VIC
04.2019
Masters in Information Technology - Networks And Information Security
Central Queensland University
Melbourne, VIC
05.2018
Bachelor of Technology - Electrical, Electronics And Communications Engineering
JNTUK Engineering
04.2015
Skills
File Management
Customer Service Process Improvement
Credit and Collections
Employee Timesheet Processing
Database Administration
Account Reconciliation
Policy and Procedure Modification
Office Supplies and Inventory
Business Correspondence
Corporate Communications
Risk Identification
Data Migration
References
Available Upon Request.
Timeline
Administration Officer
Optus Telecommunications
01.2022 - Current
Administration Officer
AAMI
03.2020 - 11.2021
IT Support Specialist
Taptouch Pty Ltd
04.2019 - 02.2020
Australian Computer Society - Information Technology
Professional Year
Masters in Information Technology - Networks And Information Security
Central Queensland University
Bachelor of Technology - Electrical, Electronics And Communications Engineering