Armani Gillett-Lynch
Singleton,NSW
Summary
Dynamic customer service professional with a strong work ethic, honed at McDonald's, excelling in fast-paced environments. Proven ability to enhance customer satisfaction through effective problem-solving and active listening. Skilled in POS system operation and team collaboration, consistently delivering exceptional service and fostering positive customer experiences. Eager to further develop customer service expertise.
Overview
1
1
year of professional experience
Work History
Customer Service Team Member
McDonalds,
10.2024 - Current
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- strong work ethic, reliable team member
- Eager to continue building customer service skills
- I work collaboratively with team members to maintain efficiency during peak hours
- Deliver fast friendly and accurate customer service in a high paced environment,
- Efficient in food handling,preparation, order taking and cleaning the work area
- Have strong time management skills, customer service and communication
- Ability to work under pressure.
- Problem solver
Education
Singleton High School
SingletonSkills
- POS system operation
- Cash handling
- Customer focus
- Customer service
- Customer inquiries
- Product knowledge
- Product sales
- Time management
- Multitasking and organization
- Team collaboration
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Money handling
Timeline
Customer Service Team Member
McDonalds,
10.2024 - Current
Singleton High School
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