Overview
Work History
Education
Certification
Personal Attributes - Key Qualities
Timeline
Generic

Aroha Mair

Scarborough

Overview

20
20
years of professional experience
1
1
Certification

Work History

Patient Support Officer

Redcliffe Hospital
08.2024 - Current
  • Assisting Nurses with patient care
  • Transporting patients between departments
  • Clean and sanitize patients rooms, common areas and equipment
  • Assist in emergency situations
  • Delivery of hospital linen to wards
  • Collection of waste

Linen Service/Transport Officer

Prince Charles Hospital
06.2020 - 08.2024
  • Sorting of soiled linen
  • Putting linen through ironing machines
  • Folding linen
  • Cleaning up of the warehouse
  • Packing hospital trolleys with clean linen
  • Transporting clean linen to the Northern hospitals
  • Collecting soiled linen from the hospitals
  • Ensuring all deliveries are on time
  • Reloading the truck with clean linen at the end of each day
  • Cleaning the inside and outside of the truck

Ramp Operator/Leading Hand

Oceania Aviation
05.2018 - 02.2020
  • Civil Aviation Orders CAO 20.11/Maintain familiarity with relevant Civil Aviation Legislation and comply with CAO20.11;
  • Company Policies and Procedures; Supervise and manage teams on aircraft Turnaround
  • Undertake all duties in a safe and professional manner without injury to self or Others
  • Identify and report workplace safety and environment hazards
  • Loading and unloading Aircraft
  • Fleet presentation
  • Aircraft pushback Boeing 717
  • Ramp Driving duties
  • Baggage make up
  • Identifying and managing tranship baggage and connections
  • Staff mentoring and training
  • Adhering to Company Core values

Wash Bay Supervisor

Thrifty Brisbane Airport
07.2016 - 05.2018
  • Servicing the vehicle rental requirements of an extensive customer base
  • Vehicle detailing and checking of vehicles prior to and on return of rental
  • Allocation of jobs set for details during shift
  • Daily vehicle preparation, ensuring vehicles presented for rental on time and to the required standards
  • Liaise with team members and customers
  • Maintaining cleanliness of detail area and facilities
  • Reporting to Duty Manager before and after shifts
  • Maintain high level of customer service

Leading Hand

Qantas Fleet Presentation
11.2012 - 06.2016
  • Ensuring full clean of aircraft and equipment cleaned to divisional / departmental service standards
  • Trained in Manual Handling
  • Allocation of tasks to team members to ensure On Time Performance
  • Lifting and moving of rubbish and linen to trucks (lifting duties of up to 23kgs)
  • Guiding cleaning trucks on and off aircrafts
  • Comply with Civil Aviation Orders while maintaining familiarity with relevant Civil Aviation Legislation (CASA)
  • Adhering to Company Policies and Procedures

Security Guard

Tower Protection Services Security
03.2006 - 11.2012
  • Site patrol / Mobile and foot patrols
  • Securing shopping centres / Maintain security measures to prevent unauthorised access
  • Continual monitoring of CCTV and radio communications system
  • Liaising with Police and Emergency Response Services
  • Assist client as required in the management of emergency situations
  • Reporting any WH&S hazards or incidents identified in the workplace
  • Monitor individual and crowd behaviour

Education

Senior Certificate -

Clontarf Beach State High School
Clontarf, QLD
01.2005

High School -

Deception Bay State High School
Deception Bay, QLD
01.2002

Certification

  • R1130113 Certificate 111 in Surface Extraction Operations
  • R1120213 Certificate 11 in Surface Extraction Operations
  • Aeronautical Radio Operator Certificate
  • HR Licence Automatic
  • White Card
  • Forklift Licence

Personal Attributes - Key Qualities

  • Extensive experience in customer service, both in-person and by telephone, in retail and aviation
  • A good knowledge of Health and Safety requirements in the workplace
  • Well-Organised and highly efficient working in a multi-tasking dynamic environment.
  • Ability to plan, organise, and work within a team;
  • Positive and motivated with the ability to work effectively as part of a team in order to provide the highest level of service possible
  • Enthusiastic with a passion for learning and a desire to work;
  • Loyal, dependable and hardworking employee;
  • Superior communication skills both written and verbal;
  • Can work under pressure and deal with conflict situations, tight schedules & maintain a positive attitude;
  • Approachable and friendly sense of humour, bright & friendly personality and can adapt to any environment;
  • Maintain a balanced positive attitude outside of work and home life and always know how to separate the two

Timeline

Patient Support Officer

Redcliffe Hospital
08.2024 - Current

Linen Service/Transport Officer

Prince Charles Hospital
06.2020 - 08.2024

Ramp Operator/Leading Hand

Oceania Aviation
05.2018 - 02.2020

Wash Bay Supervisor

Thrifty Brisbane Airport
07.2016 - 05.2018

Leading Hand

Qantas Fleet Presentation
11.2012 - 06.2016

Security Guard

Tower Protection Services Security
03.2006 - 11.2012

Senior Certificate -

Clontarf Beach State High School

High School -

Deception Bay State High School

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Aroha Mair