Aseem Malik
MELBOURNE,VIC
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at professional job level . Excelled in problem-solving and multitasking, significantly improving operational outcomes. Known for exceptional communication skills and inventory management process, consistently fostering strong stakeholder relationships and driving strategic business growth.
Knowledgeable with proven history of managing teams and improving operational efficiency. Successfully implemented processes that enhanced productivity and streamlined workflows. Demonstrated leadership and problem-solving skills in challenging environments.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
6
6
years of professional experience
Work History
Team Associate
Coles Supermarket
09.2023 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Developed strong cooperative relationships with coworkers and managers.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
Deputy Manager
HDFC Bank
10.2022 - 12.2022
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assistant Manager
Capital Small Finance Bank
06.2018 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted performance evaluations and provided constructive feedback to employees.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Master of Finance - Accounting And Finance
Deakin University
Burwood, VIC06-2025
Master of Commerce - Commerce
DAV COLLEGE
INDIA08-2018
Bachelor of Commerce - Commerce
DAV COLLEGE
INIDA08-2015
No Degree - Commerce
MGN PUBLIC SCHOOL
INDIA03-2012
No Degree - Commerce
CHRIST THE KING CONVENT SCHOOL
INDIA04-2010
Skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Stress Tolerance
- Professionalism
- Time management abilities
- Inventory Management
- Problem-solving aptitude
- Coordination
- Communication Skills
Sales expertise
Budgeting and finance
Team building
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Associate
Coles Supermarket
09.2023 - Current
Deputy Manager
HDFC Bank
10.2022 - 12.2022
Assistant Manager
Capital Small Finance Bank
06.2018 - 08.2022
Master of Finance - Accounting And Finance
Deakin University
Master of Commerce - Commerce
DAV COLLEGE
Bachelor of Commerce - Commerce
DAV COLLEGE
No Degree - Commerce
MGN PUBLIC SCHOOL
No Degree - Commerce
CHRIST THE KING CONVENT SCHOOL
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