I demonstrate diligence to customer service with collaborative approaches to helping customers and building brand loyalty. I works quickly to understand and address diverse needs, and am focused on continuous professional growth and development of ever-improving skills in customer service.
· Manages cold items with precision, implementing a systematic approach to rotation, regular expiration date checks, and the removal of any substandard products to ensure product quality and safety.
· Engages effectively with customer inquiries, addressing questions with a knowledgeable and customer-focused approach.
· Provides attentive and courteous service to customers, demonstrating a commitment to meeting their needs and enhancing their overall experience.
· Provided exemplary customer service by efficiently scanning and packaging items.
· Managed inventory with a keen eye for detail, offering recommendations and suggesting alternative items to enhance the shopping experience.
· Assumed supervisory responsibilities for customer service on occasion, overseeing and optimizing service delivery.
· Effectively managed incoming calls and resolved customer issues, showcasing adept problem-solving skills and maintaining a high standard of customer satisfaction.
· Provided courteous service to customers both at the till and during tableside interactions, ensuring a pleasant dining experience.
· Engaged proactively with customers, demonstrating effective communication skills and a commitment to meeting their needs.
· Maintained a pristine dining environment through the diligent cleaning of tables and dishes, contributing to an atmosphere of cleanliness and order.
· Skillfully prepared a variety of beverages
POS System Operation
Customer Service
Cash Handling
Strong Analytical and Problem Solving Skills
Calm Under Pressure
Teamwork and Collaboration
Order and Refund Processing
Hold a valid RSA certificate, demonstrating proficiency in responsible service of alcohol and adherence to regulatory guidelines
Certified in First Aid and CPR, equipped with essential life-saving skills to respond promptly and effectively in emergency situations
Punctuality and Reliability
Unwavering Dedication and Commitment
Leadership Skills