Barbara Taylor
Cairns,QLD
Summary
Driven and enthusiastic professional eager to embrace new challenges. Known for a strong work ethic, flexibility, and outstanding interpersonal abilities. Skilled at working independently and rapidly acquiring new skills. Seeking an entry-level position to broaden expertise and transition into a new career path.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
Sole Trader
Cairns, QLD
10.2024 - Current
- Collaborated with other professionals to assess client needs.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Transported patients safely to social activities and doctors appointments.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Disability Support Worker
REFOCUS
Cairns, QLD
08.2023 - 10.2024
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Helped disabled persons access community resources such as housing options or job training programs.
- Transported clients to appointments, social events, and other activities as needed.
Child and Family Wellbeing Practioner
REFOCUS
Cairns, QLD
08.2023 - 10.2024
- Maintained detailed records on all cases involving child safety issues.
- Provided emotional support and guidance to families affected by issues related to child safety.
- Assessed risk factors related to child safety, such as poverty, substance abuse, domestic violence, mental health issues, and family dynamics.
- Supervised children at all times to ensure safety and well-being.
Motel Receptionist
The Seaview
Cooktown
01.2023 - 06.2023
- Assisted guests at check-in, providing information on various services within hotel.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
Hotel Receptionist
Sovereign Resort Hotel
Cooktown , QLD
05.2021 - 01.2023
- Drafted professional business documents, spreadsheets and correspondence.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Processed guest payments for room charges, food and beverage charges and phone charges.
Waitress
Shangri-La The Marina
Cairns , QLD
10.2020 - 05.2021
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Hotel Receptionist
Sovereign Resort Hotel
Cooktown , 4895
07.2019 - 08.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Responded to inquiries and room requests made online, by phone and via email.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled end of day banking - making sure billing transactions/ accounts were balanced.
Restaurant Manager
Sovereign Resort Hotel
Cooktown , 4895
12.2017 - 07.2019
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Inspected dining and serving areas for cleanliness and proper setup.
Casual Kitchen Hand
River of Gold
Cooktown , QLD
07.2016 - 10.2017
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Used downtimes to prepare and restock supplies for expected busy period.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
Education
Completion of Yr 12
Cooktown State School
Cooktown 2017
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skill
- Verbal and Written Communication
- Time management
- Honest and Dependable
Timeline
Disability Support Worker
Sole Trader
10.2024 - Current
Disability Support Worker
REFOCUS
08.2023 - 10.2024
Child and Family Wellbeing Practioner
REFOCUS
08.2023 - 10.2024
Motel Receptionist
The Seaview
01.2023 - 06.2023
Hotel Receptionist
Sovereign Resort Hotel
05.2021 - 01.2023
Waitress
Shangri-La The Marina
10.2020 - 05.2021
Hotel Receptionist
Sovereign Resort Hotel
07.2019 - 08.2020
Restaurant Manager
Sovereign Resort Hotel
12.2017 - 07.2019
Casual Kitchen Hand
River of Gold
07.2016 - 10.2017
Completion of Yr 12
Cooktown State School
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