Benjamin Glasson
Sydney,NSW
Summary
I am a results driven Assistant Restaurant Manager with over 3 years of management experience in multiple environments and levels. Achieving the longest lasting Number 1 rank in operation performance within my store, I have been exposed to all areas of FMCG Inventory management. Leading a team of managers and maximising store profits whilst maintaining a positive, safe and welcoming workplace environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Restaraunt Manager
Macey Group PTY LTD (Mcdonald’s Franchise)
10.2023 - Current
- Manage store wide minimum weekly income of 50k.
- Identify restaurants product top losses and implement plans to reduce them.
- Set new daily, weekly and monthly procedures and minimum standards to improve restaurant QSC&V targets.
- Send weekly, monthly and daily operation results to senior team.
- Developed and implemented strategies to improve revenue and profitability.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Assess store results financially to achieve set budgets on a monthly, quarterly, half yearly and yearly scale.
Product Quality + People Performance Manager
Macey Group PTY LTD
09.2022 - 10.2023
- Managed a weekly intake of 20k of goods from multiple suppliers
- Ability to prep for different events that influx/change the product and staff needs of the business
- Experience in operating Fast Moving Consumer Goods (FMCG) in multiple restaurants
- Experience maintaining and updating stock areas including Dry, walk-in fridge and freezer areas for the needs of the business
- Completed monthly, fortnightly and daily stock counts storewide
- Ability to construct weekly and monthly Crew + Manager rosters
- Achieve labour targets on a daily and weekly basis
- Able to conduct job interviews, orientate and train new employees
Shift Supervisor
Macey Group PTY LTD
08.2021 - 09.2022
- Capability to execute QSC&V to high standards
- Understand how to lead a team to achieve optimal outcomes
- Maintain unique restaurant procedures and operation standards on all shifts to a high standard
Professional Car Detailer
Slipstream Mobile Detailing
05.2022 - 01.2024
- My own business I established in May 2022
- Promoted excellent customer service by addressing client concerns promptly and professionally.
- Achieved timely completion of customer vehicles by efficiently managing time and resources.
- Created a reputation for honest, reliable and high quality service.
- Self taught all aspects of owning/running a business
Education
Certificate III In Retail -
Mcdonalds RTO
Sydney, NSW10.2022
Restaurant Management
Mcdonalds RTO
Sydney, NSWHigh School Certificate -
Gilroy College
Castle Hill, NSW09.2021
Skills
- Critical Thinking
- Motivated Team Leader
- Supply Ordering and Management
- Profitability Optimization
- Detail Orientated
- Quality Assurance
Certification
- Certified Fire Safety Trained - Wormald - Issued 6/22
- Certified Food Safety Supervisor - NSW Government Food Safety Authority - Issued 11/22
- Certified First Aid Trained - Australian Training Institute - Issued 5/22
Timeline
Assistant Restaraunt Manager
Macey Group PTY LTD (Mcdonald’s Franchise)
10.2023 - Current
Product Quality + People Performance Manager
Macey Group PTY LTD
09.2022 - 10.2023
Professional Car Detailer
Slipstream Mobile Detailing
05.2022 - 01.2024
Shift Supervisor
Macey Group PTY LTD
08.2021 - 09.2022
Certificate III In Retail -
Mcdonalds RTO
Restaurant Management
Mcdonalds RTO
High School Certificate -
Gilroy College
- Certified Fire Safety Trained - Wormald - Issued 6/22
- Certified Food Safety Supervisor - NSW Government Food Safety Authority - Issued 11/22
- Certified First Aid Trained - Australian Training Institute - Issued 5/22
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