Bishwas Ghimire
Raby,NSW
Summary
Accomplished Disability Support Worker from Infinite Ability, adept in creative thinking and computer skills, enhanced client independence through personalized plans, and excelled in fostering trust. Spearheaded training programs at Narwee Pharmacy, significantly contributing to service excellence and customer satisfaction. Caring Disability Support Worker skilled at working with individuals living with issues. Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Infinite Ability
02.2023 - 12.2023
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Adhered to company requirements for patient interactions and care standards.
Pharmacy Customer Service
Narwee Pharmacy
03.2018 - 12.2018
- Played a key role in achieving departmental targets for service level adherence while maintaining high levels of customer satisfaction.
- Provided exceptional customer service to buyers, fostering long-lasting relationships with clients who purchased artwork.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Provided exceptional customer service at each pick-up location by exhibiting professionalism and politeness, fostering positive relationships with clients.
- Managed approximately 15-20 phone calls between 4 hours to deliver medications to clients homes.
Education
Bachelor of Science - Pharmaceutical Sciences
University of Technology Sydney
Sydney, NSW05.2025
Associate of Science - Life Science
UTS College
Sydney, NSW05.2023
Skills
- Computer Skills
- Creative Thinking
- Risk Assessments
- Team Leadership
- Problem-Solving
- Critical Thinking
- Decision-Making
- Patient support
Timeline
Disability Support Worker
Infinite Ability
02.2023 - 12.2023
Pharmacy Customer Service
Narwee Pharmacy
03.2018 - 12.2018
Bachelor of Science - Pharmaceutical Sciences
University of Technology Sydney
Associate of Science - Life Science
UTS College
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