Brandon Connelly
Geelong
Summary
Proactive and customer-oriented, excelled at Apco Grovedale by assiting retail transactions and inventory management. Demonstrated expertise in espresso machine operation and exceptional team collaboration, contributing to significant customer satisfaction. Skillfully balanced multiple tasks, ensuring efficient store operations and adherence to food safety standards.
Overview
8
8
years of professional experience
Work History
Retail Assistant
Apco Grovedale
01.2020 - Current
- Stocked merchandise, clearly labeling items, and arranging according to Monthly Promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Managed time to juggle multiple tasks simultaneously with ease.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
Food Service Assistant
The 19th Tee
09.2016 - 10.2019
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Education
VCE -
Grovedale College
Grovedale, VIC12-2016
Skills
- Effective Sales Techniques
- Retail transactions processing
- Stockroom organization
- Customer assistance
- Inventory Management
- Cooking equipment maintenance
- Safe chemical handling
- Espresso machine operation
- Team player
Timeline
Retail Assistant
Apco Grovedale
01.2020 - Current
Food Service Assistant
The 19th Tee
09.2016 - 10.2019
VCE -
Grovedale College
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