Bronty Wright
Mildura,Victoria
Summary
I am friendly, outgoing and always willing to learn something new, I hold professionalism in my work in high regard and as such I always put 100% into my work endeavors. I am not averse to working long hours to value add into team outcomes. I believe I have exceptional customer service skills and have held customer service roles in hospitality since 14 and nine months old. I believe that I am well suited to any role that requires customer care, attention to detail and I am not averse to working solo or as part of a team. I am a competent user of various computer programs and software applications (e.g. Microsoft)
Overview
14
14
years of professional experience
Work History
Cafe Worker
Carole Tulloch
12.2017 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Laboratory Technician
MFJ
12.2017 - 12.2019
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Laboratory Assistant (Vintage 2017)
Stanley Winery
01.2017 - 12.2017
- Routine and non-routine analysis on wine and juice samples by chemical and microbiological methods;
- Documenting and reporting of laboratory data;
- Preparing all solutions utilised by the laboratory and wine equipment and reporting equipment faults;
- Monitoring stocks of laboratory consumables;
- Maintaining a clean and safe working environment within the laboratory in compliance with company HSE Policies and Quality Management Systems;
- Other technical duties as requested
Matre De / Waitress / Kitchen Hand
The Resort Mildura – Lime Restaurant
01.2014 - 12.2016
- Within this environment I was tasked with many roles inclusive of Customer Service, cash register, taking bookings, Kitchen hand, waitressing
- I also was tasked in a manager role whilst the owners were on vacation for a month overseas
- This role had me maintaining the operations of the Restaurant and during the period we exceeded revenue previously averaged
Manager Full Time
Pronto Café Mildura
01.2014 - 12.2016
- Customer Service and Managerial roles including but not limited to Meeting and greeting patrons, taking orders up-selling additional menu items, beverages and desserts to increase restaurant profits
- Assisted guests with making menu choices in an informative and helpful fashion
- Maintained knowledge of current menu items
- Made many multiple coffees under pressure
- Used IT means to process orders, off iPad and dockets
- Assisted with Payroll and in particular processing the pay sheets for the staff and opening and closing of the store
- Additionally, I assisted as kitchen hand when needed due to staff shortages
Wendy’s Ice Cream
Kate Dichiera
12.2010 - 12.2014
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
Education
Year 12 status attained -
Trinity Lutheran College
Mildura, Victoria01.2012
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
Attributes
- Communicates effectively with all age ranges
- Positive and enthusiastic disposition
- Neat, clean and professional appearance
- Responsible and reliable
- Able to learn new concepts quickly
- Ability to adapt to change in a timely fashion
- Works well under pressure
- Trained in liquor, wine and food service
- Well-developed Computer Skills
Timeline
Cafe Worker
Carole Tulloch
12.2017 - Current
Laboratory Technician
MFJ
12.2017 - 12.2019
Laboratory Assistant (Vintage 2017)
Stanley Winery
01.2017 - 12.2017
Matre De / Waitress / Kitchen Hand
The Resort Mildura – Lime Restaurant
01.2014 - 12.2016
Manager Full Time
Pronto Café Mildura
01.2014 - 12.2016
Wendy’s Ice Cream
Kate Dichiera
12.2010 - 12.2014
Year 12 status attained -
Trinity Lutheran College
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