Chaitanyaa Kapoor
Werribee,VIC
Summary
Proven to enhance customer engagement through creative merchandising at The AFL Store, I bring a blend of exceptional customer service and problem-solving skills. Leveraging strong communication and visual merchandising abilities, I consistently improve customer satisfaction and store aesthetics, demonstrating adaptability and a results-driven approach in diverse environments.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
The AFL Store
03.2024 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Freelancing Make Up Artist
Self Employed
10.2023 - Current
Pharmacy Assistant
Good Health Compounding Pharmacy
05.2024 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Pharmacy Assistant
Chemcare Wellness Pharmacy
02.2024 - 03.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Homework Marking & Teaching Assistant
CS Education
05.2022 - 07.2023
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
Bachelor of Psychological Studies - Psychology
Victoria University
Melbourne, VIC11.2025
Certificate III In MakeUp & Photography - Make Up
Sechi Hair Academy
Werribee, VIC11.2023
Skills
Cash Register Operation
- Goal-Oriented
- Visual Merchandising
- Processing payments
- Customer Service
- Problem-Solving
- Suggestive Selling
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Reliable and Responsible
- Adaptable and Flexible
- Computer Proficiency
- Cash Handling
- Punctuality
Timeline
Pharmacy Assistant
Good Health Compounding Pharmacy
05.2024 - 08.2024
Retail Sales Assistant
The AFL Store
03.2024 - Current
Pharmacy Assistant
Chemcare Wellness Pharmacy
02.2024 - 03.2024
Freelancing Make Up Artist
Self Employed
10.2023 - Current
Homework Marking & Teaching Assistant
CS Education
05.2022 - 07.2023
Bachelor of Psychological Studies - Psychology
Victoria University
Certificate III In MakeUp & Photography - Make Up
Sechi Hair Academy
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