Chloe Forby
3 Carlson Drive ,South Australia
Summary
A personable, enthusiastic, motivated and hard working employee with a versatile range of skills gained from a wide variety of employment, education and personal experiences. An adaptable and dependable leader with excellent communication skills, who understands the value of fostering a strong team culture in order to create a real sense of community, deliver successful outcomes and bring out the best in everyone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Virgin Australia
Adelaide, SA
04.2023 - Current
- Maintaining detailed inventory of bar supplies and stocks work areas.
- Complying with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.
- Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
- Responsible for overseeing unaccompanied minors on flights.
- Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
- Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
Administrator
PFS Tax and Accounting
Tapleys Hill Rd, SA
04.2021 - 04.2023
- Assisted in the development of new administrative systems, procedures and policies.
- Maintained filing system for important documents such as contracts and invoices.
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
Waitress/Bartender
Lighthouse Hotel
Port Adelaide , SA
08.2020 - 03.2021
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Developed positive relationships with regular customers through friendly conversation.
Education
Ground School - Flight Attendant
Virgin Australia
Brisbane05-2022
High School Diploma -
St Michael’s College
Henley Beach12-2019
Skills
- Excellent Customer Service Skills
- Leadership experience
- Teamwork and Collaboration
- Time Management
- Problem Solving Skills
- Dispute Resolution
- Training new employees
- Communication Skills
- Fluent in English
Languages
English
First Language
Additional Information
S.M.O.S.H - U12’s Football Coach
Community Service / Children’s Sports Coach
I volunteered at my local football club, where I oversaw the coaching and development of the under 12 girls football side. I particularly enjoyed my time working with younger children and teaching them how to play AFL. This was particularly rewarding, working along side the kids all season and seeing how much they had improved.
Certification
- Working With Children’s Check
- Police Clearance
- CPR and First Aid Training
- Driver’s Licence
Referees
Fiona McGlinchey
Leader Crew Culture (LCC) - Virgin Australia
Ph. 0459 835 195
Email: fiona.mcglinchey@virginaustralia.com
Suzie Wallace
Classroom Teacher - Immaculate Heart of Mary
Ph. 0412 216 322
Email: swallace@ihm.catholic.edu.au
Wayne Butcher
Senior Accountant - PFS Tax and Accounting
Ph. 0487 268 405
Email: wayne@pfstna.com.au
Timeline
Cabin Crew Member
Virgin Australia
04.2023 - Current
Administrator
PFS Tax and Accounting
04.2021 - 04.2023
Waitress/Bartender
Lighthouse Hotel
08.2020 - 03.2021
High School Diploma -
St Michael’s College
- Working With Children’s Check
- Police Clearance
- CPR and First Aid Training
- Driver’s Licence
Ground School - Flight Attendant
Virgin Australia
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