Summary
Overview
Work History
Education
Skills
Accomplishments
Football (AFL)
References
Timeline
Generic

Cohen Campbell

Traralgon

Summary

Motivated and reliable Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Intersport
07.2020 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Education

Year 12 VCE

Lavalla Catholic College
Traralgon, VIC
10.2023

Saint Michael's
Traralgon, VIC
12.2017

Skills

  • Product Management and Pricing
  • Stock Management
  • Sales Expertise
  • Cash Register Operation
  • Returns and Refunds
  • Store Organization
  • Corporate Communications
  • Answering Customer Questions

Accomplishments

School Captain 2017

Morwell member for MLA values education award 2017

Numerous football accolades including:

  • Best and fairest
  • Runners up best and fairest
  • Rising Star

Football (AFL)

I represented Gippsland Power football club this year (2023), was apart of the Gippsland Power development squad in (2022) and played for Gippsland Power in the under 16's (2021). Whilst being apart of Gippsland Power it has taught me how hard word and dedication is the bases for achieving your best. As well as remaining calm and focused on the job ahead when put in stressful situations. My communication skills have greatly improved with my time at Gippsland Power as it has taught me what it takes to be a good team and it starts with good communication. I am now able to implement this in my life off the field as I can communicate my thoughts and ideas whilst taking into account others ideas. I play locally for the Morwell Tigers where I made my senior debut in 2022 as a 16 year old. Whilst playing and training with the seniors it has developed my maturity and caused my decision making to be precise and accurate in high pressure situations. 

References

Intersport Traralgon owner: Michael Geary, 0419 893 012

Morwell Football Senior Coach: Boyd Bailey, 0438 149 605

Saint Vincent's Primary school principle: Dave Cooper, 0413 314 375.

Timeline

Sales Assistant

Intersport
07.2020 - Current

Year 12 VCE

Lavalla Catholic College

Saint Michael's

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Cohen Campbell