Daeshawna Ohara
Blair Athol,SA
Summary
My name is Daeshawna Ohara and I have recently relocated to Adelaide in which I am currently seeking a retail/food and hospitality job. I left school in year 11 due to leaving home at 16 and have continued to become more efficient and independent. I have gained amazing customer service skills after spending just over a year working in retail. I am also a very kind, compassionate and reliable person with a caring and nurturing personality. I am currently studying my cert 3 in early childhood and education in which I wish to find work to fund my course. I cannot wait to hear back from your business!!!
Overview
3
3
years of professional experience
Work History
Retail Assistant
Reject Shop
09.2023 - 08.2024
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Increased sales and customer satisfaction through personalized servicing.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Kitchen Hand
Commercial Hotel
05.2023 - 08.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Managed time to juggle multiple tasks simultaneously with ease.
- Plated and presented food following chef requirements.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Lifted and carried heavy materials.
Retail Assistant
Spotlight
05.2023 - 08.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Kitchen Hand/Cashier Helper
Chicken Shop
04.2022 - 02.2023
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cooked food with fryers
- Maintained a clean work space
- Polished cutlery
Kitchen Hand/Waitress
Bridge Hotel
04.2021 - 03.2022
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Plated and presented food following chef requirements.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Lifted and carried heavy materials.
- Served customers food
Education
No Degree - Completion of Year 10
Eastern Fleurieu R-12 School
Strathalbyn, SA08.2023
Skills
- Product Merchandising
- Sales techniques
- Complaint Handling
- POS System Operation
- Upselling strategies
- Cash Register Operation
- Cash Handling Accuracy
- Customer Assistance
- Retail Merchandising
- Product Knowledge
- Store Organization
- Cash Handling
- Professionalism
- Honest and Dependable
- Basic Mathematics
- Effective Communication
- Task Prioritization
- Time Management
- Sales and Promotions
- Team building
- Building Customer Loyalty
- Team Collaboration
- Sales expertise
- Active Listening
- Attention to Detail
- Professional Demeanor
Timeline
Retail Assistant
Reject Shop
09.2023 - 08.2024
Kitchen Hand
Commercial Hotel
05.2023 - 08.2023
Retail Assistant
Spotlight
05.2023 - 08.2023
Kitchen Hand/Cashier Helper
Chicken Shop
04.2022 - 02.2023
Kitchen Hand/Waitress
Bridge Hotel
04.2021 - 03.2022
No Degree - Completion of Year 10
Eastern Fleurieu R-12 School
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