Dai Nguyen
Sydney,NSW
Summary
Hardworking and enthusiastic cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Also has a background which includes working in bilingual environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in English to Vietnamese translations.
Overview
3
3
years of professional experience
Work History
Cook
RollD
02.2023 - 11.2023
- Identified inefficiencies leading to improved productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed opening and closing shift kitchen tasks.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Monitored food quality and presentation to maintain high standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Food Waiter
DeTam
08.2021 - 01.2022
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
Logistics Team Member
Wellspring Student Council
08.2020 - 06.2021
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Oversaw transportation scheduling for efficient distribution of goods, reducing time and costs associated with shipping delays.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Implemented and developed supply chain strategies to optimize efficiency.
- Built and established relationships with staff and vendors.
Translator
SHARE Project
07.2020 - 01.2021
- Expanded personal language expertise by regularly attending workshops, conferences, webinars, or taking relevant courses.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Provided verbal summaries of non-English documents to diverse audiences.
- Translated documents from English to Vietnamese.
- Maintained message content, tone, and emotion as closely as possible.
Education
Bachelor of Commerce - Business Information Systems & Design
University of Sydney
Sydney, NSW12.2026
Skills
- Production Line Management
- Food Production
- Quality Inspections
- Inventory Control
- Strong vocabulary skills
- Fluent Bilingualism
- Performance Improvement
- Budget Preparation
- Oral Presentation
Timeline
Cook
RollD
02.2023 - 11.2023
Food Waiter
DeTam
08.2021 - 01.2022
Logistics Team Member
Wellspring Student Council
08.2020 - 06.2021
Translator
SHARE Project
07.2020 - 01.2021
Bachelor of Commerce - Business Information Systems & Design
University of Sydney
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