Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

David Valles

Sydney,NSW

Summary

Proven track record in enhancing customer service and teamwork at McDonald's, demonstrating adaptability and strong problem-solving skills. Excelled in fast-paced environments, significantly improving efficiency and customer satisfaction. Skilled in maintaining cleanliness and managing time effectively, fostering a positive and productive workplace.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Coach

McDonald's
10.2021 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Bar Manager

PIVO
04.2019 - 06.2021
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.

Retail Worker

Bershka
02.2018 - 02.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Crew Member

McDonald's
03.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

VET - Electricity And Electronics

I.E.S Renacimiento
Spain
06.2020

Bachelor of Science -

I.E.S San Isidro
Spain
06.2017

High School Diploma -

I.E.S Cañada Real
Spain
06.2015

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cleaning
  • Taking Orders
  • Integrity and Honesty
  • Learning Agility
  • Adaptability and Flexibility

Certification

- Workshop for Barista

- Workshop for Hospitality

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Member

McDonald's
03.2024 - Current

Crew Coach

McDonald's
10.2021 - 11.2023

Bar Manager

PIVO
04.2019 - 06.2021

Retail Worker

Bershka
02.2018 - 02.2019

VET - Electricity And Electronics

I.E.S Renacimiento

Bachelor of Science -

I.E.S San Isidro

High School Diploma -

I.E.S Cañada Real

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David Valles