Dhiraj Sharma
Marshall,VIC
Summary
Safety-focused professional with experience in security, risk assessment, workplace safety, and support work. Strong knowledge of WorkSafe and OHS regulations, hazard identification, and emergency response. Skilled in safety inspections, compliance enforcement, hazardous material management, and conflict resolution. Experienced in providing care and support while ensuring a safe environment. Proven ability to reduce security incidents and enhance workplace safety through proactive risk mitigation. Passionate about promoting health, safety, and compliance through inspections, policy enforcement, and effective communication..
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Worker
Australian Foundation for CDKL5 Research
Geelong West, Vic
07.2024 - Current
- Assisted clients with daily living activities, such as bathing, dressing, grooming, meal preparation, and administered medication according to company guidelines.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Facilitated the mobility of clients with various needs through the use of ceiling and floor hoists.
Security Officer
Waurn Ponds Shopping Center
Waurn Ponds, VIC
01.2024 - Current
- Managed vendor and contractor compliance.
- Patrolled the premises, and maintained daily site reports.
- Surveyed multiple CCTV feeds to closely monitor important areas
- Reported safety hazards for remediation response.
- Provided secured escorts when required for staff and patrons.
- Maintained a calm composure during emergencies, utilizing strong negotiation skills, critical thinking, and the ability to make timely decisions while coordinating with local law enforcement and emergency response services.
- Deter criminal activity, vandalism, and general misconduct by assessing situations, conducting investigations, and providing an expert, highly visible security presence at the premises.
- Addressed liquid spills, food spills, and trip hazards promptly to maintain a safe environment, while isolating affected areas, and coordinating cleanup efforts with the necessary authorities.
- Utilized strong verbal communication and negotiation skills to manage and de-escalate situations involving unruly patrons, individuals displaying aggressive behavior, and teenagers not adhering to house rules, issuing warnings when necessary.
Paint Shop Technician
Haymes paint
Hobart , Tasmania
01.2020 - 01.2024
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
- Addressed spills quickly with suitable cleaning agents and equipment, ensuring adherence to safety regulations.
- Ensured compliance with safety regulations while handling paints, hazardous and flammable liquids, chemicals, and heavy materials.
- Handled telephone and in-store queries concerning product features and availability, and did a regular follow-up on requests and orders.
- Operated tools, equipment, and machinery according to safety guidelines efficiently.
- Utilized strong conflict resolution skills to address customer complaints promptly by coordinating refunds, recommending suitable alternatives, or providing expert product advice.
- Conducted site inspections to offer initial product guidance and assess issues arising from incorrect product use or application. Developed and implemented corrective action plans, ensuring proper procedures, and product selection for optimal outcomes.
Security Officer
Shoreline Hotel
Howrah, Tasmania
08.2023 - 12.2023
- Provided security for hotel guests, staff, and visitors.
- Assisted in crowd control during special events at the hotel.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Utilized strong negotiation and critical thinking skills to manage and escort unruly, intoxicated guests from the premises in accordance with safety guidelines, ensuring the well-being of guests, staff, and personnel. Facilitated safe transportation arrangements and upheld Responsible Service of Alcohol (RSA) standards while serving alcohol.
Court Security Officer
Magistrates Courts Hobart
Hobart, Tasmania
07.2022 - 12.2023
- Enforced courtroom rules of behavior to eliminate disruptions.
- Displayed a professional demeanor while interacting with members of the public.
- Conducted daily inspections of the courthouse and premises to detect any safety or security issues, suspicious items, persons, or weapons.
- Operated metal detectors to screen individuals entering the courthouse, enforcing item rules, and scanning bags.
- Organized smooth confiscation of banned items, potential weapons, and handling and disposal of sharp items according to safety regulations, such as syringes, needles, blades, and knives, liaised with Taspolice if required as per the situation.
- Secured entrances from unauthorized individuals during routine operations and prevented exits during emergency situations.
- Responded quickly to emergency calls, code blacks from within the court facility.
- Managed household errands and other essential duties.
Education
Diploma - Leadership And Management
Altec College
Hobart, TAS01-2020
Bachelor in Technolgy - (electronics & Telecom)
Guru Nanak Dev Engg College
Punjab07-2017
Skills
- Customer service & Conflict resolution
- Emergency response
- Verbal and written communication
- Negotiation techniques
- Incident investigation
- Safety regulation
- Document management
- Building lockdown coordination
- First aid and CPR certified
- Emergency evacuation procedures
- Bomb threat procedures
- Medication administration
- Risk assessment
- Client mobility assistance
- Daily living support
- Handling hazardous materials
Accomplishments
- Successfully revived someone with CPR
Certification
- Cert II in Security Operations
- First aid Cpr Course
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Affiliations
- Regular workout
- bushwalking, hiking, camping
- Cooking
References
References available upon request.
Timeline
Support Worker
Australian Foundation for CDKL5 Research
07.2024 - Current
Security Officer
Waurn Ponds Shopping Center
01.2024 - Current
Security Officer
Shoreline Hotel
08.2023 - 12.2023
Court Security Officer
Magistrates Courts Hobart
07.2022 - 12.2023
Paint Shop Technician
Haymes paint
01.2020 - 01.2024
Diploma - Leadership And Management
Altec College
Bachelor in Technolgy - (electronics & Telecom)
Guru Nanak Dev Engg College
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