Elissa Dunn
Melbourne
Summary
Dynamic worker with a proven track record in retail management and customer service, notably at Nude Lucy. Excelled in fostering team collaboration and enhancing store operations, with a keen eye for detail and a passion for connecting with people. Studying a bachelor of Criminology and Psychology, and eager to gain experience in the field.
Overview
5
5
years of professional experience
Work History
Retail Assistant Manager
Nude Lucy
05.2023 - Current
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Fostered a positive and collaborative work environment, promoting teamwork and open communication among staff members.
- Actioning email requests, coordinating follow-ups and completion of deadlines.
- Communication to inform upper management of challenges and team needs, and facilitating plans to enhance team performance.
- Managed employee scheduling and training.
Retail Sales Assistant
Ozmosis
10.2022 - 05.2023
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Improved store appearance with effective merchandising and creative displays.
FOH Team Member
Showbiz Cinemas
12.2019 - 05.2023
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
Retail Sales Assistant
New Generation Clothing
01.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Criminology And Psychology -
RMIT University
Melbourne, VIC01-2025
High School Diploma -
Loreto College
Ballarat12-2021
Skills
- Attention to detail
- Customer service
- Professional
- Multitasking and prioritisation
- Reliable
- Enjoys connecting with people
Timeline
Retail Assistant Manager
Nude Lucy
05.2023 - Current
Retail Sales Assistant
Ozmosis
10.2022 - 05.2023
Retail Sales Assistant
New Generation Clothing
01.2022 - 01.2023
FOH Team Member
Showbiz Cinemas
12.2019 - 05.2023
Bachelor of Criminology And Psychology -
RMIT University
High School Diploma -
Loreto College
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