Ella Sanders-McDonald
South Hedland,WA
Summary
Im a 22 year old female living in South Hedland WA i've been living here for about 12 years after moving from Coral bay, i was born in Melbourne and moved to WA and raised with my brother in Wickham when I was 4 and a bit.
I attended high school in South Hedland but didn't finish due to family reasons and bullying.
I find myself to be a hardworking and passionate worker with strong organizational skills and am eager to secure a entry-level position and ready to help team achieve company goals and learn new skills and grow as a person myself.
I'm hoping to find a new job and environment to get out of my comfort zone, build confidence and meet new people.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Private Employee
10.2022 - 12.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns and online orders.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Assistant Educator
RoseNowers Early Learning
06.2022 - 09.2022
- Supported room maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Assisted educators with classroom management and document coordination to maintain positive learning environment.
- Helped students explore concepts with engaging, learning-focused activities.
- Met with Children's, parents and administrators to address and resolve behavioural and academic issues.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- prepared food and drinks for children.
- Applied play-based strategies to provide diverse approaches to learning.
- Supervised children during in-classroom activities and on playground.
- Encouraged children to interact with each other and participate in group activities.
- Organized rest and nap hours.
Assistant
North West Signs
07.2021 - 11.2021
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management and other workers to provide effective assistance for specific aspects of business operations.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled appointments.
Bartender
Walkabout Hotel
03.2021 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed closing duties, printing sales reports, setting up for incoming shift and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barback to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Assistant Educator
Treloar Childcare
02.2018 - 12.2020
- Supported room maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Assisted educators with classroom management and document coordination to maintain positive learning environment.
- Helped students explore concepts with engaging, learning-focused activities.
- Met with Children's, parents and administrators to address and resolve behavioural and academic issues.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Prepared food and drinks for children.
- Applied play-based strategies to provide diverse approaches to learning.
- Supervised children during in-classroom activities and on playground.
- Encouraged children to interact with each other and participate in group activities.
- Organized rest and nap hours.
Education
Certificate III - Early Childhood Education
North West Regional Tafe
South Hedland, WA12.2021
Certificate II - Family And Community Services
North West Regional Tafe
South Hedland, WA11.2019
Skills
- Product Merchandising
- Customer Assistance
- Payment Processing
- Cash Register Operation and POS operation
- Store Organization
- Safety and Cleanliness Standards
- Adaptable and Flexible
- Team Cooperation
- Honest and Dependable
- Gift Wrapping
- Store Opening and Closing
Timeline
Retail Assistant
Private Employee
10.2022 - 12.2022
Assistant Educator
RoseNowers Early Learning
06.2022 - 09.2022
Assistant
North West Signs
07.2021 - 11.2021
Bartender
Walkabout Hotel
03.2021 - 05.2021
Assistant Educator
Treloar Childcare
02.2018 - 12.2020
Certificate III - Early Childhood Education
North West Regional Tafe
Certificate II - Family And Community Services
North West Regional Tafe
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