Eloise Martin
Summary
Proactive and customer-focused employee, excelled in the fast-paced environments at Beans Republique and McDonald's. Enhancing customer satisfaction through exceptional service and teamwork. Demonstrated expertise in cleanliness and safe food handling, significantly contributing to a enjoyable dining experience. Reliable with a flexible schedule, adept at collaborating with teams to achieve operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Worker
Beans Republique
2024.09 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Crew Member
McDonald's
2022.08 - 2024.08
- Worked front counter, drive-thru and kitchen.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cafe Worker
HAH
2020.12 - 2021.04
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
Education
Bachelor of Fine Arts - Animation
Victorian Collage of The Arts
Southbank, VIC2026-11
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Punctual and reliable
- Safe food handling
Certification
- Alcohol Server Certification - Liquor Control Board or Third-Party Providers.
Timeline
Cafe Worker
Beans Republique
2024.09 - Current
Crew Member
McDonald's
2022.08 - 2024.08
Cafe Worker
HAH
2020.12 - 2021.04
Bachelor of Fine Arts - Animation
Victorian Collage of The Arts