Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant

Emily Seganfreddo

Wulkuraka,QLD

Summary

Hardworking domestic cleaner bringing 8 months of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

3
3
years of professional experience

Work History

Domestic Cleaner

Casual Employment
07.2023 - Current
  • Utilized eco-friendly cleaning products to promote safe and healthy home environment for clients.
  • Provided specialized care for delicate items such as antiques, artwork, and electronics during cleaning sessions.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Handled requests for extra linens, toiletries and other supplies.
  • Returned emptied garbage receptacles to proper locations.

Hospitality Worker

Age Care
08.2022 - 06.2023
  • Contributed to revenue growth by upselling room packages, event spaces, and additional services when appropriate.
  • Identified and resolved customer complaints concerning food or lodging.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Developed strong relationships with corporate clients leading to increase in bookings for conferences and events at property.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.

Hospitality Worker

Zambreros
06.2023 - 06.2023
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Conducted regular inventory checks to maintain adequate stock levels of linens, toiletries, and other supplies.

Sandwich Artist

SUBWAY®Restaurants
02.2021 - 07.2022
  • Increased speed of service through effective multitasking and time management skills.
  • Accurately operated cash register to process customer payments.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.

Education

High School Diploma -

Redbank Plains State High School
Redbank Plains, QLD
11.2020

Skills

  • Customer service-focused
  • Garbage disposal and recycling
  • Reliability and punctuality
  • Guest Service and Support
  • Dusting and polishing surfaces
  • Cleaning and organizing abilities
  • Chemical Handling
  • Folding clean laundry
  • Floor cleaning techniques
  • Time Management
  • Safe Chemical Handling
  • Vacuuming
  • Work Planning and Organization
  • Staff Training
  • Self-Motivation and Initiative
  • Deep Cleaning Protocols
  • Heavy Lifting
  • Ceiling fan cleaning
  • Window Blind Dusting
  • Stain Removal
  • Infection Control
  • Window Cleaning
  • Teamwork
  • Waste disposal
  • Bathroom cleaning mastery
  • Hazardous chemical training
  • Bed making and linen care
  • Dusting furniture
  • Rug and Carpet Cleaning
  • Sorting and washing laundry
  • Organization and decluttering
  • Excellent oral and written communication
  • Window Washing
  • Kitchen Cleaning and Dishwashing
  • Complex Problem-Solving
  • Health Standards Compliance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

All of our miseries are nothing but attachment.
Osho

Timeline

Domestic Cleaner

Casual Employment
07.2023 - Current

Hospitality Worker

Zambreros
06.2023 - 06.2023

Hospitality Worker

Age Care
08.2022 - 06.2023

Sandwich Artist

SUBWAY®Restaurants
02.2021 - 07.2022

High School Diploma -

Redbank Plains State High School

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Emily Seganfreddo