Emma Boyer
Bli Bli,QLD
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction and maintained stringent cleanliness at Donut King. Skilled in cash handling and customer service, I adeptly managed multiple tasks, ensuring efficiency and safety. My commitment to quality and teamwork significantly contributed to a welcoming café atmosphere, driving positive customer experiences.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Cafe Worker
Donut King
Maroochydore QLD
09.2022 - 05.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Maintained clean and attractive product displays to entice customer purchases.
Education
Nambour Christian College
Nambour, QLD 07.2019 - 05.2024
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
- Food safety knowledge
- Attention to Detail
- Punctual and Reliable
- Safe Food Handling
Certification
Certificate 3 in Business
Reading
I am an avid reader and enjoy reading many genres including mystery, romance, fantasy and poetry. Some of my favourite books include the Boys of Tommen by Chloe Walsh, Fourth Wing by Rebecca Yarros, the Addicted series by Krista and Becca Richie, and the Naturals series by Jennifer Lynn Barnes.
Timeline
Cafe Worker
Donut King
09.2022 - 05.2024
Nambour Christian College
07.2019 - 05.2024