Summary
Overview
Work History
Education
Skills
Accomplishments
Skills Qualities
References
Timeline
Generic

Enya Pierce

Summary

I am a well-qualified sales assistant with the skills and abilities needed to succeed. I have excellent interpersonal skills and pride myself on being friendly and approachable. I'm punctual and organised with great attention to detail. I pride myself on always being honest and people focused with excellent customer service skills. I am able to work independently but I am also extremely team oriented and I am ready to take on new professional challenges.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Born Clothing
04.2023 - 09.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns and exchanges.
  • Maintained a clean sales floor, straightened and faced the clothing and arranged according to size.
  • Monitored sales floor and took corrective action such as restocking the clothing as required.

Sales Consultant

Dior
01.2023 - 04.2023
  • 1-2-1 personal shopper style approach to sales with the implementation of up-selling strategies and recommendation of relevant products and services.
  • Dealt with client complaints and stock management and cash handling procedures.
  • Maintained the highest housekeeping standards possible in the boutique.
  • Followed up with existing customers to provide additional support and to build personal relationships with them.

Junior Events Executive

Hotel Solutions DMC
06.2022 - 10.2022
  • Liaise with businesses via email and by phone to book meetings, conferences and hotel reservations on behalf of my clients.
  • Drew up proposals in relation to the client's brief to inform them of rates and hotel availability.
  • Handled invoices using 'Sage' software and assisted in the cross-checking of rooming lists and contracts.


Baker & Social Media Coordinator

Dutchess Foods
01.2019 - 06.2022
  • Working for my family business, I made Dutch food products at various markets and events in Ireland.
  • Responsible for taking orders, baking the products, processing payments and designing food packaging.
  • Wrote social media content to increase engagement with customers and to increase sales.


Retail Supervisor

Jon Richard Jewellery
10.2018 - 01.2020
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Set targets, created rotas and handled employee and customer issues.
  • Unpacked deliveries and assisted customers to find suitable jewellery as required for various occasions.
  • Coordinated merchandising displays, signage and sales enablement.
  • Trained and oriented associates to maximize team performance.

Sales Consultant

Jon Richard Jewellery
01.2018 - 10.2018

Sales Assistant

Debenhams
10.2017 - 01.2018

Seasonal Sales Assistant

The Kildare Maze
01.2016 - 01.2017

Education

Bachelor of Arts - English And Sociology

Maynooth University
Ireland
07.2017

Skills

  • Visual Merchandising
  • Point of Sale Operation
  • Customer Assistance
  • Friendly and Helpful
  • Product Knowledge
  • Team Cooperation
  • Cleanliness Standards
  • Merchandise Receiving and Handling

Accomplishments


  • Certificate for undertaking beginners sign language
  • Merit in event management course with UCD Professional Academy, Ireland
  • Promotion to supervisor at Jon Richard
  • Employee of the month at Jon Richard

Skills Qualities

  • Hard worker
  • Excellent interpersonal skills
  • Friendly and approachable
  • Punctual and organized
  • Attention to detail
  • Honest and people-focused
  • Excellent customer service skills
  • Driven and focused
  • Team-oriented
  • Competent in Outlook, Microsoft Word, and Sage

References

Employer Reference: Jennifer Sneyd, Born Clothing, Kildare, Ireland, Tel. 0011 353 45898161

Employer Reference: Aaron Doyle, Christian Dior, Dublin, Ireland,    

Tel. 0011 353 863714080

Timeline

Sales Assistant

Born Clothing
04.2023 - 09.2023

Sales Consultant

Dior
01.2023 - 04.2023

Junior Events Executive

Hotel Solutions DMC
06.2022 - 10.2022

Baker & Social Media Coordinator

Dutchess Foods
01.2019 - 06.2022

Retail Supervisor

Jon Richard Jewellery
10.2018 - 01.2020

Sales Consultant

Jon Richard Jewellery
01.2018 - 10.2018

Sales Assistant

Debenhams
10.2017 - 01.2018

Seasonal Sales Assistant

The Kildare Maze
01.2016 - 01.2017

Bachelor of Arts - English And Sociology

Maynooth University

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Enya Pierce